Whitepaper Library

TechZone360 offers this extensive library to help you productively perform research and analysis. Using simplified search criteria, this archive puts actionable, relevant information about communications and technology at your fingertips.

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Solution Brief: Secure Access to AWS for Suppliers and Partners

Okta, Inc. | 12/19/2017 5:07:00 PM

You’ve built an application on AWS; now you need to secure it. You need a way for suppliers and partners from around the world to securely gain access to the data that only pertains to them. Under the AWS Shared Responsibility Model, AWS manages security of the cloud, while security in the cloud is the responsibility of the customer. Read this solution brief to find out how to allow users from the partner organizations to access your services through Okta while minimizing administrative overhead and avoiding security issues related to the synchronization of identities and passwords.

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Automate Security Incident Response with Okta

Okta, Inc. | 12/19/2017 5:02:38 PM

Security threats require immediate response. Automation and improved security orchestration make that possible.

Read this white paper to find out how to properly address threats with multi-factor authentication, how to use identity as the foundation for your breach prevention strategy, and how Okta integrates with the rest of your security infrastructure apps like Palo Alto Networks, ServiceNow, and Splunk.

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Using IAM in the Age of Megabreaches

Okta, Inc. | 12/19/2017 5:01:06 PM

The benefits of cloud IAM have made it a huge priority for IT departments across all industries. This infographic reviews the results from IDG’s most recent survey on IAM. Learn about your peers’ top identity and security-related concerns and challenges, and learn where their priorities for the future lie.

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Solution Brief: Creating a Secure Seamless Customer Experience

Okta, Inc. | 12/19/2017 5:00:05 PM

All modern businesses are engaging with their customers through technology – but with security incidents and data breaches constantly in the news, consumers don’t want to share their personal information. They’ll limit what information they share, or create fake profiles. At the same time, password fatigue causes consumers to reuse passwords across multiple sites, putting their information at greater risk. Businesses lacking consumer trust end up with bad data and ineffective marketing. Understanding, managing, and securing customer data can become the foundation for consumer trust. Read how Okta’s approach to identity helps businesses secure customer information, increase marketing effectiveness, and deliver a branded and scalable user experience.

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Consumer Identity Management for the CMO, CISO, and CTO

Okta, Inc. | 12/19/2017 4:59:07 PM

In an IDC report from November, 2015, 67% of CEOs said they were betting on digital transformation. It’s at the top of the CEO agenda for good reason. It is hard to find an industry or sector in the economy today that is not being disrupted by software. When it comes to consumer businesses, customers are demanding service on their own terms, their own schedule, just in time, and on their mobile. Read this whitepaper to understand the strategic role identity management plays in all parts of the organization to enable delightful end-user experiences. You’ll understand:

- The importance of Consumer IAM (CIAM) to drive innovation
- IAM requirements for the CMO, CIO, and CISO
- How Okta is addressing modern use cases on one platform - B2E, B2B, B2C, and IoT

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Create a Simpler, Secure, More Agile Network

Nokia | 12/19/2017 11:48:13 AM

For their networks to keep pace, Tier 2–4 operators need to rethink how they deploy AAA servers, DRAs and SBCs. This white paper covers several key considerations, including:

• The main challenges of infrastructure security, network reliability, performance and agility
• How a software-based approach can help simplify operations, provide flexibility for growth and offer a path to the cloud
• How AAA, DRA and SBC serve as key functions in the Secure Service Enablement concept

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Ensuring network profitability through secure service enablement

Nokia | 12/19/2017 11:45:26 AM

To profitably seize the opportunities of network evolution and deploy new services faster, operators need more agile, flexible and easy-to-manage AAA servers, DRAs and SBCs. Read our business white paper to learn more about:

• The profitability essentials that help strike the right balance between revenue generation and cost control
• The benefits of switching to a software-based approach
• The Secure Service Enablement concept and what it can do for your business

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Secure Service Enablement for Communication Service Providers

Nokia | 12/19/2017 11:42:48 AM

The communications industry is facing rapid growth and communications services providers are required to adapt. In the move to IMS architectures, operators have the opportunity to re-invent their networks to increase capacity, service offerings, and agility – which will be critical for the arrival of 5G.

In this report, written by Diane Myers, you will get insights into:
• The growth of IMS and IP-based services
• How to architect for service enablement
• Industry data from IHS Markit

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Biometric Security Boom: How multi-modal biometrics delivers better experiences and optimal security.

Nuance | 12/8/2017 11:24:31 AM

Today’s organizations thrive on safety and security – exactly what PINs and passwords are not. They’re easily stolen, hacked and forgotten making them a “double fail” to your customers and your business. Luckily, there’s a better way: biometric authentication, which leading companies are adopting and deploying at scale.

Download the “Biometric Security Boom" white paper from Nuance to learn how taking a multi-modal approach – using a combination of biometric technologies – provides customers with a seamless authentication experience and your organization with major efficiency and security gains.

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Harnessing the Power of Speech Analytics in the Contact Center

Nuance | 10/19/2017 3:25:17 PM

The conversations between your customers and agents contain invaluable insights—if you have the right tools to easily interpret and act on this dialogue. Unfortunately, most organizations waste time manually mining only a subset of customer interaction data, or worse yet, do nothing with it at all.

Speech analytics is an incredibly powerful tool for contact center leaders. It easily delivers real-time visibility into the full customer journey and agent responses, which are essential for driving higher customer satisfaction and business success.
Get the Guide

Download "Harnessing the Power of Speech Analytics: 6 Ways Speech Analytics Improves Contact Center Efficiency and Performance" to see how you can:

• Improve key contact center metrics and operational efficiency
• Reduce churn and drive customer loyalty
• Better manage risk and compliance requirements

Speech analytics is your key to transforming customer data into better business outcomes. See how with this guide.

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CIO eGuide: Preventing Data Breaches from Stolen Credentials

Okta, Inc. | 10/11/2017 11:51:28 AM

Data is becoming increasingly important in business. As a result, more and more organizations are becoming attractive targets for hackers. Data breaches caused by stolen credentials are on the rise. You need smarter tools to protect your organization against the monetary and reputational damage caused by a data breach. This guide will explain how Okta Adaptive Multifactor Authentication (MFA) provides the security that IT needs, while also providing the simplicity end users want.

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IDG: A New Mandate for IAM with Multifactor Authentication

Okta, Inc. | 10/11/2017 11:50:20 AM

Cyberbreaches aren’t just in the news—they are the news. The number one cause of these breaches? Account compromise and credential theft.

As the number and type of users, devices and app environments multiply, so do the potential attack surfaces to be secured. While identity access management (IAM) is a top priority for most IT and security leaders, there is often a gap between IAM as a concept and the reality of the solutions available.

Read this new report to learn the gaps, the risk factors that most worry IT leaders, and how they plan to respond over the next 12 months.

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Building Secure Multi-Factor Authentication

Okta, Inc. | 10/11/2017 11:48:41 AM

When you move to and add cloud applications, addressing the security threat to user credentials and data is critical. According to 2016-17 Verizon Data Breach Investigation Reports, credential harvesting is the most fruitful tactic for today’s hackers:

• 81% of data breaches involve stolen and weak credentials
• 91% of phishing attacks target credentials

This white paper recommends three best practices to prevent data loss with multi-factor authentication (MFA). Download now for practical advice on how to:

• Understand and manage your account recovery flow vulnerability
• Protect your login flow from brute force attacks
• Design to manage tradeoffs between risk, usability and cost

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Ten Priorities for Hybrid Cloud, Containers, and DevOps in 2017

Densify | 9/14/2017 9:45:17 AM

This comprehensive guide from Enterprise Management Associates (EMA) gives IT decision makers a clear picture of the top technology priorities facing today's enterprises and offers key recommendations on how to achieve an optimal IT environment.

Get your copy of the guide and learn:

• The ten priorities for enterprises to efficiently manage hybrid cloud, containers, and DevOps
• The specific recommendations EMA makes to help you effectively implement these priorities, with a focus on cost control
• The top three products and vendors for each recommendation

Densify is proud to be an EMA-recommended solution for cloud cost optimization – we deliver results that others simply cannot!

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IDC Innovators: Multicloud Management, 2017

Densify | 9/14/2017 9:42:51 AM

IDC assessed companies that have demonstrated either a groundbreaking business model or an innovative new technology or both and named Densify an Innovator in Multicloud Management. Get your copy of the report and learn:

- Why IDC is focusing on multicloud management
- What are the strict criteria for a multicloud management provider
- Why IDC Innovators Review Panel chose Densify

"Densify provides deep, predictive workload pattern analytics to drive optimal workload placement across multiple public and private clouds, as well as traditional virtual and physical infrastructure."

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