Whitepaper Library

TechZone360 offers this extensive library to help you productively perform research and analysis. Using simplified search criteria, this archive puts actionable, relevant information about communications and technology at your fingertips.

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How to Launch IoT Products Successfully

Aeris | 1/18/2018 12:26:19 PM

As IoT apps and services move from cautious, limited volume trials and pilot projects into mainstream, mass-market deployments, the next set of challenges will revolve around rolling out these apps and services at scale.

Discover 5 key focus areas for getting ready for the next stage of IoT deployments, and learn how to:

• Plan for scalability as IoT services grow
• Consider upgrade capabilities beyond initial service launches
• Manage IoT ecosystems across connectivity, endpoints, and gateways
• And more

FREE PDF DOWNLOAD

Low Power Wide Area Networks: Making IoT Connectivity Ubiquitous and Affordable

Aeris | 1/18/2018 12:22:20 PM

Over the next decade, the number of IoT devices will increase exponentially into the tens of billions of units – meaning that finding a cost-effective way to promote IoT connectivity will be imperative.

This white paper provides an overview of Low Power Wide Area (LPWA) options and their use cases. Discover different strategies for creating IoT connectivity and learn about:

• Cellular vs. non-cellular LPWA technologies
• RPMA vs. Ultra Narrow Band vs. LoRaWAN
• Upcoming technologies for LTE-M and NB-IoT
• And more

FREE PDF DOWNLOAD

Secure Cellular Connectivity Empowers BlueNRGY's Global Reach

Aeris | 1/18/2018 11:54:25 AM

IoT and machine-to-machine (M2M) connectivity enables networks to overcome critical issues like interrupted services, security breaches, and high implementation and maintenance costs.

This case study explores how BlueNRGY – a global leader in data acquisition, monitoring, and control tools for distributed power generation – enabled secure cellular connectivity for IoT in 190 countries.

Discover how they took a 360-degree approach to IoT connectivity and security that enabled them to:

Detect anomalies and breaches earlier
Recognize compromised devices through data transmission patterns
Implement network "whitelisting"
Minimize the impact of breached devices on other apps
And more

FREE PDF DOWNLOAD

3 Ways to lead the IoT Revolution: Healthcare Case Study

Aeris | 1/18/2018 11:52:35 AM

Perhaps one of the greatest reasons for IoT adoption is that IoT technology can mitigate (or eliminate) many of the inefficiencies caused by humans.

Discover how to support IoT deployments with reliable, flexible cellular connectivity and find out how Mevia, a Swedish-based healthcare provider, used Aeris IoT services to deliver differentiated user experiences.

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Isotrak Empowers Fleets to Deliver With Aeris IoT Connectivity

Aeris | 1/18/2018 11:51:20 AM

Isotrak needed to enable IoT and machine-to-machine (M2M) connectivity with analytics to generate real-time business intelligence for their delivery fleets and fleet managers.

In this case study, discover how Isotrak used Aeris IoT Services to enable global cellular connectivity with integrated data analytics for IoT to create access to real-time data, reporting, and insights via reliable network connectivity for their delivery

FREE PDF DOWNLOAD

Biometric Security Boom: How multi-modal biometrics delivers better experiences and optimal security.

Nuance | 12/8/2017 11:24:31 AM

Today’s organizations thrive on safety and security – exactly what PINs and passwords are not. They’re easily stolen, hacked and forgotten making them a “double fail” to your customers and your business. Luckily, there’s a better way: biometric authentication, which leading companies are adopting and deploying at scale.

Download the “Biometric Security Boom" white paper from Nuance to learn how taking a multi-modal approach – using a combination of biometric technologies – provides customers with a seamless authentication experience and your organization with major efficiency and security gains.

FREE PDF DOWNLOAD

Harnessing the Power of Speech Analytics in the Contact Center

Nuance | 10/19/2017 3:25:17 PM

The conversations between your customers and agents contain invaluable insights—if you have the right tools to easily interpret and act on this dialogue. Unfortunately, most organizations waste time manually mining only a subset of customer interaction data, or worse yet, do nothing with it at all.

Speech analytics is an incredibly powerful tool for contact center leaders. It easily delivers real-time visibility into the full customer journey and agent responses, which are essential for driving higher customer satisfaction and business success.
Get the Guide

Download "Harnessing the Power of Speech Analytics: 6 Ways Speech Analytics Improves Contact Center Efficiency and Performance" to see how you can:

• Improve key contact center metrics and operational efficiency
• Reduce churn and drive customer loyalty
• Better manage risk and compliance requirements

Speech analytics is your key to transforming customer data into better business outcomes. See how with this guide.

FREE PDF DOWNLOAD

CIO eGuide: Preventing Data Breaches from Stolen Credentials

Okta, Inc. | 10/11/2017 11:51:28 AM

Data is becoming increasingly important in business. As a result, more and more organizations are becoming attractive targets for hackers. Data breaches caused by stolen credentials are on the rise. You need smarter tools to protect your organization against the monetary and reputational damage caused by a data breach. This guide will explain how Okta Adaptive Multifactor Authentication (MFA) provides the security that IT needs, while also providing the simplicity end users want.

FREE PDF DOWNLOAD

IDG: A New Mandate for IAM with Multifactor Authentication

Okta, Inc. | 10/11/2017 11:50:20 AM

Cyberbreaches aren’t just in the news—they are the news. The number one cause of these breaches? Account compromise and credential theft.

As the number and type of users, devices and app environments multiply, so do the potential attack surfaces to be secured. While identity access management (IAM) is a top priority for most IT and security leaders, there is often a gap between IAM as a concept and the reality of the solutions available.

Read this new report to learn the gaps, the risk factors that most worry IT leaders, and how they plan to respond over the next 12 months.

FREE PDF DOWNLOAD

Building Secure Multi-Factor Authentication

Okta, Inc. | 10/11/2017 11:48:41 AM

When you move to and add cloud applications, addressing the security threat to user credentials and data is critical. According to 2016-17 Verizon Data Breach Investigation Reports, credential harvesting is the most fruitful tactic for today’s hackers:

• 81% of data breaches involve stolen and weak credentials
• 91% of phishing attacks target credentials

This white paper recommends three best practices to prevent data loss with multi-factor authentication (MFA). Download now for practical advice on how to:

• Understand and manage your account recovery flow vulnerability
• Protect your login flow from brute force attacks
• Design to manage tradeoffs between risk, usability and cost

FREE PDF DOWNLOAD

Ten Priorities for Hybrid Cloud, Containers, and DevOps in 2017

Densify | 9/14/2017 9:45:17 AM

This comprehensive guide from Enterprise Management Associates (EMA) gives IT decision makers a clear picture of the top technology priorities facing today's enterprises and offers key recommendations on how to achieve an optimal IT environment.

Get your copy of the guide and learn:

• The ten priorities for enterprises to efficiently manage hybrid cloud, containers, and DevOps
• The specific recommendations EMA makes to help you effectively implement these priorities, with a focus on cost control
• The top three products and vendors for each recommendation

Densify is proud to be an EMA-recommended solution for cloud cost optimization – we deliver results that others simply cannot!

FREE PDF DOWNLOAD

IDC Innovators: Multicloud Management, 2017

Densify | 9/14/2017 9:42:51 AM

IDC assessed companies that have demonstrated either a groundbreaking business model or an innovative new technology or both and named Densify an Innovator in Multicloud Management. Get your copy of the report and learn:

- Why IDC is focusing on multicloud management
- What are the strict criteria for a multicloud management provider
- Why IDC Innovators Review Panel chose Densify

"Densify provides deep, predictive workload pattern analytics to drive optimal workload placement across multiple public and private clouds, as well as traditional virtual and physical infrastructure."

FREE PDF DOWNLOAD

Can Bots and Virtual Assistants Help Boost Your Brand?

Frost & Sullivan | 9/7/2017 4:27:47 PM

Bots and Virtual Assistants (VAs) are emerging technologies that many leading organization are striving to implement. As the experts know, it’s not just about the implementation of Bot and VA technologies; it's about leveraging them in intelligent ways to better serve customers, to enhance the customer experience and to improve the bottom line.

In this Executive Summary, you will learn about:

- How Bots and VAs impact the customer experience and your brand
- Which customers are on the front line of using Bot and VA technologies
- The challenges of automation
- Integrating Bots and VAs into the customer experience
- How to measure Bot and VA effectiveness

FREE PDF DOWNLOAD

A layered approach for securing Internet of Things devices | A strategic technology perspective

Alcatel Lucent Enterprise | 8/29/2017 10:31:34 AM

If BYOD was the appetizer, IoT is the main course. Experts are projecting there will be 21billion objects connected to enterprise networks by 2020. In this paper you will learn how Alcatel-Lucent Enterprise LAN and WLAN solutions with their embedded security functionalities make them ideal for multi-level IT Security for IoT.

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Evolving Enterprise Networks with SPB-M

Alcatel Lucent Enterprise | 8/29/2017 10:30:09 AM

Enterprise network managers are faced with networks that are growing in size and complexity. They need streamlined solutions to improve the performance and simplicity of their networks. Alcatel-Lucent Enterprise has added many new technologies to address these needs. Key among them is Shortest Path Bridging MAC-In-MAC mode (SPB-M). SPB-M helps improve network performance and stability while offering great flexibility. This paper explores the many improvements SPB-M offers over older bridging and routing technologies.

FREE PDF DOWNLOAD
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