Whitepaper Library

TechZone360 offers this extensive library to help you productively perform research and analysis. Using simplified search criteria, this archive puts actionable, relevant information about communications and technology at your fingertips.

If you are interested in contributing your White Paper into the TechZone360 White Paper Library, please contact us.


The Business Benefits of Managed IT Services

DSCI | 10/21/2016 10:45:34 AM

Technology moves fast, but managed IT services will keep you ahead of the curve.

Companies of all sizes are putting their trust in managed IT services. According to industry research, 61% of businesses plan to invest in this solution within the next two years.

Although most businesses initially choose managed IT services as a way to drive down the cost of IT support, it doesn’t take them long to discover the added benefits of proactively maintaining critical systems and quickly responding to unexpected technical issues.

Download DSCI’s whitepaper, The Business Benefits of Managed IT Services, for our insights on the positive impact managed IT services will have on your business.


The Business Benefits of Hosted UC

DSCI | 10/21/2016 10:44:24 AM

A powerful way to keep your business connected. . .Hosted Unified Communications (UC) is dramatically changing the way companies do business. Hosted UC unleashes productivity by providing a full suite of advanced communications tools, combined with the benefits of outsourcing the management of the system.

Download DSCI’s whitepaper for useful insights on how hosted UC can impact your business communications immediately and for years to come – all for significantly lower costs than you might expect.


10 Hidden Costs of a Premises-Based Phone System

DSCI | 10/21/2016 10:43:27 AM

Many premises-based phone system manufacturers claim that the five-year costs of their systems are lower than an equivalent cloud PBX alternative. What the premises guys won’t tell you about is all the extra hidden costs that come as a result of the limitations of their hardware and software.

Costs of a Premises-Based Phone System, for the questions you should be asking a PBX manufacturer.


Data Man: Saving One Network at a Time

DSCI | 10/21/2016 10:41:49 AM

Network problems can strike anywhere and at any time. Users fear them; IT departments dread them. That’s where our hero comes in to the story...

The Case of the Bandwidth Blunder

All was calm that sunny day in Server City. Steve Easton, the network administrator at the city’s biggest company, was enjoying his first cup of coffee when an urgent call came in. . .“My connection is so slow I can’t get my online meeting started. I have 100 sales people waiting for me! Please fix it – now!” It was Leslie Higgins, the company’s vice president of sales. Closing his door, Steve put on his black-rimmed glasses. They didn’t look like much, but once on his face, Steve’s true self was revealed as he became… Data Man. How will Data Man solve the case of the Bandwidth Blunder? Will Leslie be able to start her meeting on time? And will Steve ever get to finish that cup of coffee? Don’t wait on the edge of your seat – find out now with DSCI’s e-comic book, The Network Chronicles!


Measuring the Business Benefits of Knowledge Management for Customer Support

RightAnswers | 10/14/2016 2:33:27 PM

This whitepaper reports on the measurable results customer service organizations have attained through knowledge management – or their “Return on Knowledge.” Successful companies recognize that customer service is one of their most vital business functions. Yet the knowledge needed to solve those problems is typically fragmented throughout the organization. Learn how effective knowledge management delivers timely and accurate solutions to customer problems and drives greater customer satisfaction.


UI Development and Graphics Strategies for Today's Embedded Devices: Performance Matters!

Mentor Graphics | 10/14/2016 11:09:14 AM

The importance of getting your interactive graphical user interface (UI) right for the end user is absolutely critical to the success of any project. By understanding the most common occurring issues, or issues cited as the most frustrating/degrading experiences in the UI experience, and by taking a holistic view of the system across layers (OS, middleware, application) with these specific UI aspects considered, you can achieve the UI you and your customers’ desire. This white paper will discuss the types of performance problems, the complexity and benefits of using multicore SoCs, and how best to take the performance metrics and use an advanced analysis method to help identify and fix the problems.


Developing Effective Design Strategies For Today's Wearable Devices: Security

Mentor Graphics | 10/14/2016 11:08:38 AM

We love our wearables, but wearable devices connected to public networks supporting bi-directional data flow make our devices...and us...highly susceptible to attack. Security can no longer be thought of as an “after thought” to embedded system design; development teams must design in security methods and adopt a security development lifecycle approach that meets the appropriate security level. Designing embedded software with the proven security capabilities of Mentor Graphics Nucleus®; RTOS and Nucleus SafetyCert™ to meet the stringent safety and regulatory requirements for embedded systems, with a process model for space partitioning and support of ARM®; TrustZone®; technology, can protect your embedded design against security threats.


A New Way to Work: Futurist Insights to 2025 and Beyond

IBM | 10/7/2016 2:28:40 PM

Get insights and strategies from futurists on transforming the workplace at the speed of customers.


Government Faces Collaboration Challenges with Shadow IT

IBM | 10/7/2016 2:27:49 PM

The average government agency uses 10 to 20 times the number of cloud services provided by its IT department. Do you know what exactly is running in the shadows, putting your organization at risk?


Magic Quadrant for Web Conferencing

IBM | 10/7/2016 2:27:03 PM

Web conferencing is emblematic of the dynamic blend of content and collaboration in the digital workplace. Conferencing markets converge as audio, video and Web mix with persistent spaces to enable faster decisions and remote teamwork.


Forrester IBM Connections Total Economic Impact (TEI) Case Study

IBM | 10/7/2016 2:26:25 PM

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of implementing the IBM Connections social collaboration platform within their organizations to improve internal processes to engage, empower, and inspire both employees and customers.


SD-Internet™: Enhancing the Public Cloud User Experience

TELoIP | 10/4/2016 11:45:18 AM

Businesses’ growing reliance on cloud-based services and applications has increased their dependence on Internet access. For Service Providers, the key is to control the user Quality-of-Experience (QoE) and deliver carrier-grade public cloud services to the customer at broadband per-megabit prices. Much as SD-WAN solutions address performance and management for WAN traffic over affordable broadband links, SD-Internet brings the advantages of software-defined networking to Internet traffic. This paper explores the unique capabilities and benefits of SD-Internet technology, and how they combine to enhance the speed, reliability, quality and orchestration of business networks for public cloud applications – with additional insights particularly applicable to Service Providers and resellers.

A TELoIP representative may contact you to follow up on your interest.


Problem Solving Current Electronic Product Development Challenges

SunMan Engineering, Inc. | 9/29/2016 3:00:47 PM

The history of electronic products started over 100 years ago. As time went on, consumer products were created and developed for use in everyday life. Today, our society is reliant on many of these technologies to get us through our day. Nowadays, these electronic systems are increasingly complex and need to be integrated. In turn, the consumer electronics market is larger and more competitive than ever, so the products that are developed must have eye catching style, the latest technology and a competitive price to be successful.


Advanced Persistent Threats: Detection, Protection and Prevention

Sophos | 9/29/2016 10:59:18 AM

The threat landscape is changing, or is it?

Many papers on the topic of advanced persistent threats (APTs) begin with ominous references to the changing threat landscape and stories of how highly sophisticated cyber attacks are becoming more prevalent. That can be misleading. The majority of attacks today still use many techniques that have been around for years—social engineering, phishing emails, backdoor exploits and drive-by downloads, to name the biggest ones.

Such attacks are neither advanced nor particularly sophisticated when broken down into their individual components and often rely on the weakest link in any organization—the user. However, the way in which hackers use combinations of techniques and the persistent behavior of the attackers is something that does set APTs apart from other attempts to compromise security.

This paper is designed to give you an overview of the common characteristics of APTs, how they typically work, and what kind of protection is available to help reduce the risk of an attack.


Defeating the Targeted Threat: Bolster Your Defenses with a Sandbox Solution

Sophos | 9/29/2016 10:58:24 AM

Keeping threats away from your network is a critical first line of defense. A sandbox automatically isolates files to determine if they’re safe, providing an instant additional layer of detection and protection. For many companies, these advanced technologies are too expensive and require additional security expertise to implement and monitor them.

The good news is new solutions are changing this by providing all businesses access to next-generation sandboxes that are affordable and simple to deploy.

Download this whitepaper and get answers to your questions including: Why don’t my conventional defenses protect me from APTs, and how do I choose the right sandbox?

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