Nokia Accuses Apple of Tampering with Siri After Naming Lumia 900 Best Smartphone

By Rory Lidstone May 15, 2012

Finnish phone manufacturer Nokia recently accused Apple of tweaking Siri, the iPhone 4S’ intelligent voice recognition software, after stating and then withdrawing a programmed response that Nokia’s Lumia 900 is the best smartphone around.

It all started last week when Siri replied “Nokia Lumia 900” when asked “What is the best smartphone?” This, of course, caused some controversy.

But Siri seems to have changed its mind as asking that same question of the voice recognition tool now only results in a response of "The one you're holding," or "You're kidding, right?"

While certainly good news for Apple, Nokia is incensed and has accused Apple of fiddling with Siri’s programming in order to change its response.

Nokia spokeswoman Tracy Postill said in a statement sent to the Sydney Morning Herald: "Apple positioned Siri as the intelligent system that's there to help, but clearly if they don't like the answer, they override the software."

According to Search Engine Land’s Danny Sullivan, however, Nokia’s accusation is not fair. Siri doesn’t come up with responses on its own, relying on third-party sites and services such as Wolfram Alpha to answer questions. Wolfram Alpha, in turn, culls its product knowledge from Best Buy reviews, among other sources, according to Sullivan.

"The bottom line is that Wolfram has ratings from Best Buy, and it's not trying to weight those in any particular fashion such as number of reviews or number of purchases," Sullivan wrote in an article last week. "The Lumia rates tops on Wolfram because four people gave it five stars, versus 86 people who give the AT&T 16GB version of the iPhone 4S an overall rating of 4.7."

It is curious, however, that when naming the Nokia Lumia 900 the best phone last week, Siri’s response listed customer review averages while this week it just comes back with quips.

The Nokia Lumia 900 is Nokia’s second Windows Phone device after mostly dropping its former Symbian OS as part of its new mobile strategy. The majority of future Nokia phones should run Microsoft’s new mobile platform. The other half of Nokia’s strategy is to deliver top-end cameras in its phones.




Edited by Braden Becker

TechZone360 Contributing Writer

SHARE THIS ARTICLE
Related Articles

Apple's Dangerous Gambit With Qualcomm

By: Rob Enderle    1/23/2017

Apple has one of the strongest legal teams in the segment; however, when a company starts using litigation offensively, it generally points to a probl…

Read More

What Auto Tech Looks Like Today

By: Lindsey Patterson    1/23/2017

Every year, an exciting new topic hits the tech industry, and it becomes a lot of what they talk about. This year, the focus has been on artificial in…

Read More

Sinch's Evangelist Talks AI, APIs and More

By: Paula Bernier    1/23/2017

Christian Jensen is chief evangelist of Sinch, a cloud-based, mobile communications platform that makes it easy to add IM, SMS, verification, video, a…

Read More

SoftBank OneWeb Satellite Investment Makes Sprint Interesting

By: Doug Mohney    1/23/2017

While OneWeb is bringing new investment and more jobs into America as it builds a mega constellation of low-flying satellites for worldwide broadband …

Read More

Avaya Files Chapter 11, Plans Restructuring

By: Steve Anderson    1/20/2017

Avaya turns to Chapter 11 bankruptcy in a bid to make some key changes and attempt to recover for the future.

Read More