Nokia Accuses Apple of Tampering with Siri After Naming Lumia 900 Best Smartphone

By Rory Lidstone May 15, 2012

Finnish phone manufacturer Nokia recently accused Apple of tweaking Siri, the iPhone 4S’ intelligent voice recognition software, after stating and then withdrawing a programmed response that Nokia’s Lumia 900 is the best smartphone around.

It all started last week when Siri replied “Nokia Lumia 900” when asked “What is the best smartphone?” This, of course, caused some controversy.

But Siri seems to have changed its mind as asking that same question of the voice recognition tool now only results in a response of "The one you're holding," or "You're kidding, right?"

While certainly good news for Apple, Nokia is incensed and has accused Apple of fiddling with Siri’s programming in order to change its response.

Nokia spokeswoman Tracy Postill said in a statement sent to the Sydney Morning Herald: "Apple positioned Siri as the intelligent system that's there to help, but clearly if they don't like the answer, they override the software."

According to Search Engine Land’s Danny Sullivan, however, Nokia’s accusation is not fair. Siri doesn’t come up with responses on its own, relying on third-party sites and services such as Wolfram Alpha to answer questions. Wolfram Alpha, in turn, culls its product knowledge from Best Buy reviews, among other sources, according to Sullivan.

"The bottom line is that Wolfram has ratings from Best Buy, and it's not trying to weight those in any particular fashion such as number of reviews or number of purchases," Sullivan wrote in an article last week. "The Lumia rates tops on Wolfram because four people gave it five stars, versus 86 people who give the AT&T 16GB version of the iPhone 4S an overall rating of 4.7."

It is curious, however, that when naming the Nokia Lumia 900 the best phone last week, Siri’s response listed customer review averages while this week it just comes back with quips.

The Nokia Lumia 900 is Nokia’s second Windows Phone device after mostly dropping its former Symbian OS as part of its new mobile strategy. The majority of future Nokia phones should run Microsoft’s new mobile platform. The other half of Nokia’s strategy is to deliver top-end cameras in its phones.




Edited by Braden Becker

TechZone360 Contributing Writer

SHARE THIS ARTICLE
Related Articles

10 Announcements From WWDC That Impact Mobile-First Businesses

By: Special Guest    7/20/2017

With several announcements made during Apple's annual WorldWide Developers Conference (WWDC), here are the top 10 that mobile-first businesses should …

Read More

How Artificial Intelligence is Changing the Travel Experience

By: Special Guest    7/20/2017

In tech circles and beyond, AI is the mot du jour lately, often thrown around in speculative conversations as the magical key that will unlock previou…

Read More

Attacking Democracy: Should DDoS Be Considered a Legitimate Form of Protest?

By: Special Guest    7/19/2017

It used to be that news about DDoS attacks was largely limited to tech websites and other specialized information sources, where the focus was on atta…

Read More

How AI is Changing the Way We Invest

By: Special Guest    7/14/2017

According to Investopedia, algorithmic trading already comprises 70 percent of daily trading. As trading becomes more automated, the need for human an…

Read More

Meet Your Company's New Data Scientist: The CFO

By: Special Guest    7/11/2017

Big data is a huge trend in business today, with companies across industries gathering, tracking and analyzing hordes of new metrics to improve their …

Read More