Nokia Accuses Apple of Tampering with Siri After Naming Lumia 900 Best Smartphone

By Rory Lidstone May 15, 2012

Finnish phone manufacturer Nokia recently accused Apple of tweaking Siri, the iPhone 4S’ intelligent voice recognition software, after stating and then withdrawing a programmed response that Nokia’s Lumia 900 is the best smartphone around.

It all started last week when Siri replied “Nokia Lumia 900” when asked “What is the best smartphone?” This, of course, caused some controversy.

But Siri seems to have changed its mind as asking that same question of the voice recognition tool now only results in a response of "The one you're holding," or "You're kidding, right?"

While certainly good news for Apple, Nokia is incensed and has accused Apple of fiddling with Siri’s programming in order to change its response.

Nokia spokeswoman Tracy Postill said in a statement sent to the Sydney Morning Herald: "Apple positioned Siri as the intelligent system that's there to help, but clearly if they don't like the answer, they override the software."

According to Search Engine Land’s Danny Sullivan, however, Nokia’s accusation is not fair. Siri doesn’t come up with responses on its own, relying on third-party sites and services such as Wolfram Alpha to answer questions. Wolfram Alpha, in turn, culls its product knowledge from Best Buy reviews, among other sources, according to Sullivan.

"The bottom line is that Wolfram has ratings from Best Buy, and it's not trying to weight those in any particular fashion such as number of reviews or number of purchases," Sullivan wrote in an article last week. "The Lumia rates tops on Wolfram because four people gave it five stars, versus 86 people who give the AT&T 16GB version of the iPhone 4S an overall rating of 4.7."

It is curious, however, that when naming the Nokia Lumia 900 the best phone last week, Siri’s response listed customer review averages while this week it just comes back with quips.

The Nokia Lumia 900 is Nokia’s second Windows Phone device after mostly dropping its former Symbian OS as part of its new mobile strategy. The majority of future Nokia phones should run Microsoft’s new mobile platform. The other half of Nokia’s strategy is to deliver top-end cameras in its phones.




Edited by Braden Becker

TechZone360 Contributing Writer

SHARE THIS ARTICLE
Related Articles

Mist Applies AI to Improve Wi-Fi

By: Paula Bernier    11/9/2017

Mist has created an AI-driven wireless platform that puts the user and his or mobile device at the heart of the wireless network. Combining machine le…

Read More

International Tech Innovation Growing, Says Consumer Technology Association

By: Doug Mohney    11/8/2017

The Consumer Technology Association (CTA) is best known for the world's largest trade event, but the organization's reach is growing far beyond the CE…

Read More

Broadcom Makes Unsolicited $130B Bid for Qualcomm

By: Paula Bernier    11/6/2017

In what could result in the biggest tech deal in history, semiconductor company Broadcom has made an offer to buy Qualcomm for a whopping $130 billion…

Read More

How Google's 'Moonshot' Could Benefit Industrial Markets

By: Kayla Matthews    10/30/2017

The term "moonshot" encapsulates the spirit of technological achievement: an accomplishment so ambitious, so improbable, that it's equivalent to sendi…

Read More

After Cisco/Broadsoft, Who's Next for M&A?

By: Doug Mohney    10/27/2017

Cisco's trail of acquisition tears over the decades includes the Flip video camera, Cerent, Scientific Atlantic, Linksys, and a couple of others. The …

Read More