Delta Airlines was sued recently by the California Attorney General’s office – the first court action under the state’s new privacy law overseeing online data collection.
The suit relates to how Delta operates the mobile app, “Fly Delta,” for use on smartphones and other devices. The app lets users check-in online for a flight, view reservations, reschedule cancelled or missed flights, pay for checked baggage, track baggage, access a frequent flyer account, take photos, or save a user’s geo-location.
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“California law is clear that mobile apps collecting personal information need privacy policies, and that the users of those apps deserve to know what is being done with their personal information,” Attorney General Kamala D. Harris said in a public statement. “Losing your personal privacy should not be the cost of using mobile apps, but all too often it is.”
Under a prior agreement with Harris, Amazon, Apple, Facebook, Google, Hewlett-Packard, Microsoft, and Research in Motion – the companies agreed to broaden privacy policies on mobile apps that collect personal information.
In October, Harris mailed letters to Delta and about 100 other companies that operate in California saying they were violating the state's privacy law. The first letters were sent to companies with the most popular apps on mobile platforms. These included Open Table and apps for Delta and United Airlines.
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