Apple Releases New iOS Version Geared Toward Bug Fixes

By Steve Anderson February 19, 2013

Bugs are a fact of life in software. Most of them are caught and killed before the software itself is released, but sometimes they just can't be caught immediately. This results in updates containing bug fixes, or ways to fix bugs that came to light after the release, and Apple's new release of iOS 6.1.2 is out to fix a particularly nasty one.

The bug in question was related to Microsoft Exchange calendars on iOS, which caused unusually high power consumption and network cycling to take place, draining the battery at a much more rapid pace than should be. Users were reporting that their batteries were draining unusually fast, and administrators had their own concerns, saying that network capacity cycles were also being consumed with unusual voracity.

It only took Apple about a week to get a fix together following the discovery of the issue, and thus the update became available to iOS device owners on an over-the-air basis.

Reports also suggest it addresses the recently discovered “lock screen bypass” bug.

Apple has given itself a nice feather in its cap here; while the firm was scarcely in need of such embellishment, it's certainly a welcome development all the same both for users and the company itself.

The users naturally get a quick solution to a problem that was giving them some pretty serious issues—network resources are limited to say the least, and running out of battery life for a phone in the wrong place could be a disaster—and the administrators get some extra help themselves in managing network resources.

But Apple gets a boost itself; the stock price has been somewhat on the decline in recent weeks, and with this, Apple gets a new way to cement its reputation among the user base.

Responding quickly to problems and fixing those problems is a hallmark of good customer services, and customers that are well-served tend to come back. With the economy still on the sluggish side, putting out that little extra bit of responsiveness to an issue is just the kind of thing Apple could use. Its user base is still very much devoted, but there were stirrings of late that Apple's premium pricing structure might have driven some users off.

Great customer service, meanwhile, helps to convince some users that might have left that, indeed, they're getting what they pay for and a little extra besides.

A bug fix may just be a bug fix, but it has a much greater potential to secure the customer base. While the overall effect of Apple's rapid bug fixing remains to be seen, it's the kind of thing that commonly has favorable results. This time should prove no different.




Edited by Braden Becker

Contributing TechZone360 Writer

SHARE THIS ARTICLE
Related Articles

Microsoft Research Project Allows for Inexpensive 3D Scanning from a Smartphone

By: Christopher Mohr    8/27/2015

It is now possible to perform 3D scanning from a smartphone, without additional hardware or an Internet connection, thanks to a new Microsoft Research…

Read More

Amazon's Scaled Back Consumer Device Efforts, Dash Button, and More

By: Paula Bernier    8/27/2015

Word is that Amazon is scaling way back on its consumer devices efforts, having let go of dozens of Lab126 engineers who worked on its Fire phone, acc…

Read More

The 4K War is Brewing, but Don't Expect a Crowned Winner

By: Special Guest    8/27/2015

The hype around 4K Ultra HD video is growing and we're seeing it gain traction in real ways. From the NFL Network and CBS using 4K cameras to capture …

Read More

Wallet Wars Part 2: Thanks to EMV, the Force is with Mobile Wallets

By: Special Guest    8/26/2015

In December 2015, when "Star Wars: The Force Awakens" hits movie theatres across the U.S., a very different type of force will 'awaken' the mobile wal…

Read More

Major Automakers Forge Alliance to Combat Cyberattackers

By: Joe Rizzo    8/25/2015

If you take a few minutes to think about what hackers go after, you'll realize that it is anything that has an Internet connection. Thanks to the Inte…

Read More