Today's TechFast: I Hate When That Happens: Telecom Accidentally Takes Down Internet

December 17, 2014
By: Rory J. Thompson

TMC (News - Alert)'s Techfast newsletter for Wednesday, December 17, 2014:

Telecom Company Accidentally Takes Down Internet in NH, VT

Routine maintenance effort goes very wrong; customers vexed.

Web Analytics See Expanded Role in the Contact Center

All that data is pure gold to marketers.

Hire People During the Holidays?

It makes more sense than you might think.

Report Foresees Strong Growth for C-RAN Architecture Market

Projected number is $10 billion by 2018.

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Edited by Stefania Viscusi