It was an honest mistake, really.
Long recognized for its competition in the browser space, it appears that Microsoft’s anti-viral software has on occasion “accidentally” deleted Google Chrome from the hard drives of users’ Window-based computers, according to media reports. The software was apparently mistaking Chrome for a trojan horse.
“The trouble stems from a bug in the company’s antiviral security suite, an inconspicuous slice of software dubbed Microsoft Security Essentials. It’s a freebie utility that bundles real-time antivirus and malware scanning under one rooftop. In the splashy marketing slides on the product site, Microsoft calls it ‘anti-annoying,’” reported Time’s Techland.
But apparently, the product was in fact, annoying.
One user, “chasd. harris,” complained upon starting up their PC on Sept. 30, a Windows Security box popped up indicating a security problem that needed to be removed.
“I clicked the Details button and saw that it was ‘PWS:Win32/Zbot.’ I clicked the Remove button and restarted my PC. Now I do not have Chrome,” Harris wrote on Chrome’s message board. “Was there really a problem, or is this just a way for Microsoft to stick it to Google? If I reinstall Chrome, will it have my bookmarks and other settings? Not sure what to do about this, but I much prefer Chrome to Explorer.”
Google employee Jacky H promptly replied Oct. 1 with this helpful tidbit:
1. Please be cautious when allowing exceptions in antivirus or protection software; there are legitimate trojans that are included in the MS Security update, Zbot included.
2. Chrome was incorrectly identified as a Zbot by Microsoft as per their official messaging here: http://goo.gl/hqIVZ
3. Microsoft has released an update to MS Security that reverses this incorrect identification; this update is included in all MS security updates with the signature 1.113.672.0 and higher.
Within a few hours, Microsoft released an update that addresses the issue. Now that the issue has seemingly been rectified, Chrome fans can carry on as usual.
Executive Editor, Strategic Initiatives
Digital advertising has exploded in recent years, with the latest eMarketer data forecasting $83 billion in revenue this year and continued growth on …
One of the biggest challenges for 5G and last mile 10 Gig deployments is not raw data speeds, but middle mile and core networks. The wireless industry…
Although a new and emerging technology, (which is still evolving), in early 2018, most companies are not aware of the possible benefits they can achie…
VR could change everything from how we play video games to how we interact with our friends and family. VR has the power to change how we consume all …
The app economy is upon us, and businesses of all stripes are moving to address it. In this age of digital transformation, businesses rely on applicat…