Sony Issuing Replacement Part for 1.6 Million Bravia Televisions

By Tracey E. Schelmetic October 12, 2011

Nothing ends a fun evening faster than your television overheating and melting.

Sony said today that about 1.6 million of its Bravia flat panel televisions are at risk of overheating due to defective parts, reported AFP. The Japanese electronics giant has not, however, issued a full recall of the affected TVs.

Approximately 189,000 of the potentially defective televisions have been sold in the U.S. Sony says it plans to exchange the defective part – a faulty component in the backlight system – in the televisions for homeowners who have purchased one since September of 2007.

Sony became aware of the problem when several dozen Bravia customers in Japan reported that their televisions overheated and partly melted as a result. There have been no reports of injuries, however, and the problem has not been reported outside of Japan. 

Sony estimates that a total of 1.6 million Bravia liquid crystal displays that contain the defective parts were sold worldwide, said a company spokesperson. The company plans to address the the defective part in all of them.

The recalled Bravia units will be repaired if the component in question is found to be faulty. Sony plans to dispatch a service crew to inspect any sets that might be affected, said the Sony spokesperson. The company may offer a rental TV while repairs are being made, but it will not issue refunds or replacement televisions. 

This is not the first defective part problem associated with the Sony Bravia. In April 2010, a fault was found with the Bravia's stands. Sony offered repairs – in the form of a replacement screw – because many of the stands were found to be too weak to support the TV in some cases, reported BusinessWeek.




Tracey Schelmetic is a contributing editor for TechZone360. To read more of Tracey's articles, please visit her columnist page.

Edited by Jennifer Russell

TechZone360 Contributor

SHARE THIS ARTICLE
Related Articles

Mitel Going Private, Managed Services Giant with Rackspace on the Horizon?

By: Erik Linask    4/26/2018

Mitel is once again in the news. The 45-year-old communications provider has been on the buying end of multiple transactions in its quest to transform…

Read More

Four Reasons to Reach for the Cloud after World Earth Day

By: Special Guest    4/23/2018

The World Earth Day agenda offers a chance to flip the rationale for cloud adoption and highlight environmental benefits that the technology brings pr…

Read More

Bloomberg BETA: Models Are Key to Machine Intelligence

By: Paula Bernier    4/19/2018

James Cham, partner at seed fund Bloomberg BETA, was at Cisco Collaboration Summit today talking about the importance of models to the future of machi…

Read More

Get Smart About Influencer Attribution in a Blockchain World

By: Maurice Nagle    4/16/2018

The retail value chain is in for a blockchain-enabled overhaul, with smarter relationships, delivering enhanced transparency across an environment of …

Read More

Facebook Flip-Flopping on GDPR

By: Maurice Nagle    4/12/2018

With GDPR on the horizon, Zuckerberg in Congress testifying and Facebook users questioning loyalty, change is coming. What that change will look like,…

Read More