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VPI and Commercial Electronics Form Strategic Reseller Partnership to Deliver Intelligent Recording and Quality Management Solutions to 911 Dispatch and Contact Centers
[August 16, 2011]

VPI and Commercial Electronics Form Strategic Reseller Partnership to Deliver Intelligent Recording and Quality Management Solutions to 911 Dispatch and Contact Centers


CAMARILLO, Calif. --(Business Wire)--

VPI (Voice Print International (News - Alert), Inc., http://www.VPI-corp.com), the world's leading developer of multimedia recording, quality assurance and workforce optimization solutions, today announced that VPI and Commercial Electronics Corp (CEC, http://www.comelectronics.com) have entered into a strategic business partnership. Headquartered in San Antonio, Texas, CEC is a leading reseller and service provider of telecommunications solutions. Through this partnership, CEC will sell the EMPOWER 911TM and VPI EMPOWERTM product suites to public safety, security, government agencies and contact centers of all types to ensure enhanced security and compliance while improving operational effectiveness and optimizing the customer experience.



"We are excited about this strategic partnership with VPI," said Mark Stemmermann, president and CEO for CEC. "VPI's intelligent recording and quality management solutions, combined with our sales, support and value-added services, will help customers achieve a rapid return on their investment and lower their total cost of ownership. The VPI system's proven reliability maximizes uptime, and our Platinum Plus Proactive Support minimizes our customers' involvement in maintaining the system."

Chris Morrissey, VPI's executive vice president of sales and marketing, described the new partnership as a fundamental element in VPI's strategic focus upon delivering technically superior solutions that are easy to use and maximize value. "We are delighted to partner with CEC - a company with the industry knowledge and technical expertise to effectively support our innovative product portfolio," said Morrissey. "CEC has an exceptional reputation for professionalism and speed of service coupled with an outstanding knowledge base and solid experience."


To learn more about the partnership and how VPI's intelligent recording and quality management solutions can help propel your organization to the next level, contact CEC directly by calling 1-800-933-4077, or emailing [email protected].

About VPI

VPI (Voice Print International, Inc.) is a premier innovator and provider of multimedia recording, quality assurance and workforce optimization solutions for first responders, government agencies, security companies, contact centers and enterprises worldwide. More than 1,500 customers in 50 countries rely on VPI's award-winning suite of solutions to capture, analyze, evaluate, and share their recorded communications. In addition to secure records management for evidentiary purposes, VPI solutions enable organizations to ensure compliance with policies and regulations, improve the quality of their customer communications, maximize the performance and retention of their staff, and deliver first-rate customer service. For more information, contact us at 1-800-200-5430, or visit http://www.VPI-corp.com.

About Commercial Electronics Corp

Commercial Electronics Corp, founded in 1959, is one of North America's leading sales and service providers of voice logging solutions. CEC provides reliable customized recording system technology through customized service and proactive support into virtually every industry that has a need for call recording, quality assurance monitoring, screen capture, and call accounting. This customer base includes financial institutions, the transportation industry, 911 agencies, and numerous other inbound and outbound call centers. We invite you to call us at 1-800-933-4077, or visit our website at http://www.comelectronics.com to learn more.


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