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Gadget Graveyard Voters Predict Demise of the CD-ROM in 2013
2012 Patent Filings Rank Xerox Among the World's Top Innovators
Avoiding the Five Hidden Costs of Cloud: Symantec
Great Customer Service Starts with a Happy Agent
Mobile Lifestyle an Increasing Part of Online Life
Manti Te'o Crushed by Online Dating Scheme, Company Creates Fake Internet Girlfriends for $40
Mobile Wearable Technology to Reach Sales of Nearly 70 Million Devices by 2017
Samsung Bursts Out of the 2013 Smartphone Gates but Apple is Still King of the Hill
Cloudy with a Chance of Insight: An ISV’s Guide to Customer Usage Data Collection and Analysis in the Cloud
Boost Your Customer’s Experience
2013: Key Contact Center Trends and Priorities for the Upcoming Year – How you can be ready.

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