Featured News

Last Updated: 5:41 PM EST - Mar 23, 2019

Mavatar and STAR Make Shop-able Wall Sharp

Today, omnichannel commerce company Mavatar unveiled a partnership with Sharp's Strategic Technology Alliance Resource (STAR), which will result in Ma…

Read More

CX Metrics in the Age of AI

We're all familiar with traditional measurement of contact center operations; they've been part of the industry for decades. With the growth of the In…

Read More

Contact Centers Go Cloud in Order to Connect the Dots in Their Data

Businesses are faced with a difficult challenge. They have a pressing need to accommodate an increasingly tech-savvy customer base with evolving engag…

Read More

Three Ways You Can Support International Women's Day, Every Day

When we think about our role as a corporate citizen in bringing about the change International Women's Day seeks, we need to look at where we've progr…

Read More

Leading Women in Technology Speak Out on Opportunities for Females to Thrive on International Women's Day 2019

We checked in with some of the top women executives in the technology world, to get their thoughts on how we can continue to support everything from e…

Read More

IBM Blockchain Shipping Platform a Success

Blockchain technology reaches beyond cryptocurrency in numerous ways. One way that consumers can feel the immediate effects of blockchain technology i…

Read More

Featured Communities

Click on image to view details
  • Audio Conferencing
  • Cloud Communications Center
  • Workforce Optimization
  • SD-WAN

Mavatar and STAR Make Shop-able Wall Sharp

By: Maurice Nagle     3/14/2019

Today, omnichannel commerce company Mavatar unveiled a partnership with Sharp's Strategic Technology Alliance Resource (STAR), which will result in Mavatar leveraging Sharp interactive displays to support mCart and bring mCart Shop-able Walls to life.

Read More

CX Metrics in the Age of AI

By: Special Guest     3/13/2019

We're all familiar with traditional measurement of contact center operations; they've been part of the industry for decades. With the growth of the Internet, websites, self-service, mobile devices, mobile apps, social media and changes to consumer behaviors in the "always on" world, the industry has…

Read More

Contact Centers Go Cloud in Order to Connect the Dots in Their Data

By: Erik Linask     3/11/2019

Businesses are faced with a difficult challenge. They have a pressing need to accommodate an increasingly tech-savvy customer base with evolving engagement preferences, while increasing productivity and revenues.

Read More

Three Ways You Can Support International Women's Day, Every Day

By: Special Guest     3/8/2019

When we think about our role as a corporate citizen in bringing about the change International Women's Day seeks, we need to look at where we've progressed and where we still have work to do.

Read More

Leading Women in Technology Speak Out on Opportunities for Females to Thrive on International Women's Day 2019

By: Arti Loftus     3/8/2019

We checked in with some of the top women executives in the technology world, to get their thoughts on how we can continue to support everything from education and awareness, to providing educational and mentorship opportunities to girls, to fundamental changes to how large corporations ensure repres…

Read More

IBM Blockchain Shipping Platform a Success

By: Special Guest     3/7/2019

Blockchain technology reaches beyond cryptocurrency in numerous ways. One way that consumers can feel the immediate effects of blockchain technology is shipping. IBM recently launched a test program in collaboration with Pacific International Lines (PIL) to see if its blockchain platform could reduc…

Read More

TMCnet Announces Winners of 2018 Tech Culture Award

By: TechZone360 News     3/4/2019

TMC today announced the recipients of the 2018 Tech Culture Award, presented by TMCnet.

Read More

10 Trending Tech Gadgets for Home & Businesses

By: Special Guest     2/27/2019

Are you into technology and the cool new gadgets that come along each and every year? Trendy tech gadgets are all the rage because they help simplify your life, both at home and in the office. Here are some must-haves.

Read More

Why American Companies Need a Global Perspective on Fraud

By: Special Guest     2/26/2019

U.S. companies that adopt a global perspective on fraud stand to learn a thing or two when it comes to staving off cybercriminals. Explore how the cybersecurity measures of international counterparts - including China, India, Brazil and the U.K. - can help you effectively fight fraud.

Read More

Machine Learning vs. Artificial Intelligence: Definitions and Importance

By: Lenildo Morais     2/15/2019

Machine Learning is an area of AI with a goal to develop computational techniques on learning as well as the construction of systems capable of acquiring knowledge automatically.

Read More

The New Business Model: Orchestrating Networks of Value

By: Erik Linask     2/8/2019

Future-ready companies - those that are leveraging AI, blockchain, IoT, data analytics and monetization - these are the businesses you really want to be.

Read More

Day Unveils Dell Expert Network for MSPs in ITEXPO Keynote

By: Maurice Nagle     2/6/2019

Wednesday at ITEXPO closed with an SMB focus. Erik Day VP & General Manager, North America Small Business, Dell Technologies explored some of the challenges SMBs face and how a good partner can put these organizations in a position to succeed.

Read More

That Sounds Like a Great IDEA!

By: Maurice Nagle     2/5/2019

IDEA Showcase is ITEXPO's way of honoring robust startups seeking to take the next steps in business growth. ITEXPO 2019 marks the fifth iteration of the startup celebration, and this year's field spanned business communications, security, supply chain and more, showcasing what a great idea paired w…

Read More

Don't Bankrupt Your Company in the Search for Absolute Security

By: Bill Yates     1/31/2019

Don't let vendors sell you the "Swiss knife" solution, or the magic bullet that will solve all your security concerns. The complete security solution doesn't exist.

Read More

ITEXPO Keynoter Asks 'Is Your Data Safe?'

By: Maurice Nagle     1/31/2019

Is your data safe? This is a question every organization should be asking. Cybercrime is evolving, and what evil doers want is your data. And, as ITEXPO day two gets underway, Gary Davis Chief Consumer Security Evangelist McAfee offered come frightening insight in this evolution.

Read More

A Better Experience for Citizens in the US Capital

By: Special Guest     1/29/2019

Local e-government innovation is alive and well, with a movement to make daily life easier, the streets cleaner, and citizens more generally content.

Read More