PlayStation Network Shut Down After Security Breach

By Erin Harrison April 27, 2011

A security breach of credit card data of Sony PlayStation users around the globe may have been stolen forcing the company to shut down its popular play network.

According to an Associated Press report, Sony Corp. shut down its PlayStation Network for the past week, disconnecting 77 million user accounts.

In an email sent to PlayStation customers, Sony officials wrote: “We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network,” according to an official PlayStation blog post on April 26 by  Patrick Seybold, senior director of corporate communications and social media for Sony.

The message also encouraged customers to be “especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information.”

“To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports,” the message continued.

However, Sony has not been able to confirm whether its customers credit card information was actually stolen, the AP said.

Sony said it has no direct evidence credit card information was taken, but said ‘we cannot rule out the possibility,’” according to the report.

“It said the intrusion was ‘malicious’ and that the company had hired an outside security firm to investigate. It has taken steps to rebuild its system to provide greater protection for personal information and warned users to contact credit agencies and set up fraud alerts,” the AP said.

In an earlier blog post, also published April 26, Seybold confirmed that Sony brought in outside experts to help the company ascertain how the intrusion occurred and “to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach.”


Erin Harrison is Executive Editor, Strategic Initiatives, for TMC, where she oversees the company's strategic editorial initiatives, including the launch of several new print and online initiatives. She plays an active role in the print publications and TechZone360, covering IP communications, information technology and other related topics. To read more of Erin's articles, please visit her columnist page.

Executive Editor, Strategic Initiatives

SHARE THIS ARTICLE
Related Articles

Facebook Closes 50 Million Dollar Deal for Live Streaming

By: Andrew Bindelglass    6/24/2016

Facebook seems like it is ready to launch a fledgling version of Facebook Live in the near future, Osofsky said. "We have an early beta programm for a…

Read More

Twilio IPO: Bellwether or Blip for the API Business?

By: Doug Mohney    6/23/2016

San Francisco-based Twilio counts Uber, Open Table, and Nordstrom among its customers. In 2015, the company's revenues were around $167 million with a…

Read More

Brexit: The Whole World is Watching! Including Tech

By: Peter Bernstein    6/20/2016

It is hard to imagine a vote on something- even for those of us in the U.S. consumed and amazed by the daily barrage of presidential election year pol…

Read More

How Steve Jobs Would Fix Apple

By: Rob Enderle    6/20/2016

It is hard to see Apple in trouble. It has massive reserves and remains one of the most powerful brands in the market, yet every week seems to contain…

Read More

Twitter Invests $70M in SoundCloud

By: Andrew Bindelglass    6/16/2016

It seems that SoundCloud sees much of the benefit in this partnership with Twitter in the rollout of their new subscription service that is meant to s…

Read More