Outlook.com Surpasses 25 Million Users

By Shawn Hebert November 28, 2012

Four out of five people prefer Outlook.com over Gmail, according to Microsoft's latest round of testing in which the company hired a research firm to recruit hundreds of Gmail users. The reasons given varied from email and spam management to photo and document sharing, as well as design and layout.

In August, Outlook.com surpassed ten million users, and today Microsoft said that its new email service now has more than 25 million active users. Coupled in with that announcement was another announcement – that Outlook.com is available to Android users in the Google Play store.

Outlook.com received mostly positive reviews from the industry when it launched earlier this year, with PCMag naming it the top Web app of 2012 and others saying it is the best thing to happen to email in years. However, its mobile counterpart is a completely different story.

The Outlook.com Android app has a rating of two stars in the Google Play store and upon installation it is easy to see why users are reacting so negatively towards it. The app designers, Microsoft + SEVEN, have disregarded the Google recommended holo and metro UI style guidelines and opted for something simpler. The UI is dated and looks identical to the old Hotmail app. In fact, it just may be the old Hotmail app, but rebranded.

Functions seem to be quite limited. Multiple accounts are not supported and the ability to flag emails is non-existent. Android on its own can sync Microsoft Outlook and Live contacts, as well as calendars and emails, without returning a frequent “Internal Error 100” message like the Outlook.com app so often does.

Microsoft's other Android apps, SkyDrive and SmartGlass,received high accolades on their respective launch dates. Both of those apps showcase innovative technology wrapped in a stunning, stable Android design. The attention given by the company's mobile development team on the Outlook.com app in particular just seems quite lazy and forgettable.

As of this writing, the Google Play store holds nearly 200 user reviews on the Outlook.com app with only a handful of users rating it three stars or higher. Most of the problems described above can be fixed in a short amount of time by Microsoft's mobile team who can then turn around and release a newly updated version of the app, but one has to wonder if users will return to it once the bitter taste of the launch subsides.



TechZone360 Contributing Writer

SHARE THIS ARTICLE
Related Articles

A CES Made of Glass: Corning's Impact - Problem Is Placement

By: Rob Enderle    2/8/2016

At CES last week, Corning led with a glass-forward vision that was picked up by companies like Panasonic and Samsung showcasing a number of active dis…

Read More

IBM Connect: Blending Apple, Social Media, and Watson to Obsolesce Email

By: Rob Enderle    2/5/2016

I'm at IBM Connect this week, and as with all IBM events since the IBM/Apple partnership, this is as much a showcase for IBM software as it is a showc…

Read More

What's the True Spirit of Super Bowl Sunday? Advertising

By: Kyle Piscioniere    2/5/2016

With the big game coming up on Sunday, let's not forget what the Super Bowl is really about: commercials. Sure, some brutes in jerseys are going to co…

Read More

Verizon & XO: Spectrum, 5G Cause for Rumored Deal?

By: Maurice Nagle    2/4/2016

For two firms that have had somewhat of a contentious relationship, seeing Verizon in late-stage talks to purchase XO Communications is certainly an i…

Read More

Strife at Yahoo: Board Plays Coy, But Mayer Forges On

By: Kyle Piscioniere    2/3/2016

Yahoo has never really recovered its initial dot-com glory. Now, the company is faltering and ready to be stripped for parts. Yet somehow, against all…

Read More