Battle of the Dashboards: TweetDeck vs. HootSuite

By Rachel Ramsey May 30, 2013

Consumers interact with brands now more than ever and there is a huge player to thank: social media. On Vine, Twitter, Facebook, Pinterest, Instagram, Tumblr, YouTube and more, companies are accumulating thousands of followers and in turn, an enormous opportunity to grow their customer base and relationships.

If you’ve been in the space for quite some time now, you’ve come across two prominent names when it comes to managing social media: HootSuite and TweetDeck. HootSuite boasts users such as McDonalds and Virgin, and TweetDeck counts Yahoo and Nestle among its supporters. These dashboards help with managing different accounts, scheduling posts, analyzing metrics and more. I’ve used both, and in light of HootSuite launching its new security services, I felt it was the right time to offer a breakdown of these two platforms and hopefully help make your decision a little easier and more informed when it comes to selecting the dashboard to manage your social media. 

Image via Sociable Blog

Round 1: Cost

HootSuite

HootSuite offers a free and paid version (HootSuite Pro). I’m going to jump the gun and offer a disclaimer on this battle – the free versions are pretty much a tie. It’s HootSuite’s paid version that really offers an edge over TweetDeck.

HootSuite Pro offers a lot more capabilities and features, including an unlimited number of social network accounts, Google Analytics, Facebook Insights, app directory, unlimited RSS feeds, up to two users, influence scores and the option to opt out of ads for $9.99 per month. There are even more features that can be added on for additional prices, such as vanity URLs, analytics points, archiving, HootSuite University, more users and HootCare.

TweetDeck

TweetDeck is a free Web platform. Unlike HootSuite, you can only manage different Twitter accounts in the multicolumn interface.

Round 2: Managing Multiple Accounts

HootSuite

HootSuite allows users to add Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress, MySpace and mixi accounts. (You only get to choose five accounts on the free version.) You can organize these tabs by the different accounts and then have multiple columns and streams in each. HootSuite’s free version allows users to manage up to five social profiles, customize different columns and post and schedule messages to different accounts. You can add streams by different functions based on the network.

TweetDeck

TweetDeck is purely for Twitter account management – it used to integrate Facebook accounts, but recently took away that option on May 7. You can organize the columns by timeline, interactions, mentions, followers, messages, search, lists, trends, favorites, scheduled, inbox and activity.

Round 3: User Interface

HootSuite

The difference between the interfaces on HootSuite and TweetDeck reminds me of the difference between Windows 2000 and Windows XP, and Android and iOS – they offer similar features and functions, but one is just more attractive. This is not HootSuite. At first glance, the interface can seem a little overwhelming, but is easy to manage after getting used to it. I’m not a big fan of retweeting on HootSuite either; it automatically modifies it as a RT instead of actually retweeting.

TweetDeck

TweetDeck is just cleaner than HootSuite. You can customize your dashboard by color theme (dark or light), column size (narrow, medium or wide) and font size (smallest, small, medium, large or largest). The interface combines all of your accounts into one window to scroll back and forth through (as opposed to HootSuite’s tabbed interface).

The Results

It really depends on what you’re looking for out of a social media management tool. I use TweetDeck regularly because I’m mostly monitoring Twitter for work and personal use – my Instagram, Pinterest, Facebook, LinkedIn and other accounts are all personal. For enterprises, brands and organization managers, HootSuite has a lot more to offer. Not only can you manage multiple accounts in a single location, there are so many features and capabilities offered for posting and analyzing social media campaigns. It costs a little bit of money, but with more than 58 million Americans alone utilizing social media multiple times a day, including your customers, many consider it worth the price.




Edited by Rory J. Thompson

TechZone360 Web Editor

SHARE THIS ARTICLE
Related Articles

Mist Applies AI to Improve Wi-Fi

By: Paula Bernier    11/9/2017

Mist has created an AI-driven wireless platform that puts the user and his or mobile device at the heart of the wireless network. Combining machine le…

Read More

International Tech Innovation Growing, Says Consumer Technology Association

By: Doug Mohney    11/8/2017

The Consumer Technology Association (CTA) is best known for the world's largest trade event, but the organization's reach is growing far beyond the CE…

Read More

Broadcom Makes Unsolicited $130B Bid for Qualcomm

By: Paula Bernier    11/6/2017

In what could result in the biggest tech deal in history, semiconductor company Broadcom has made an offer to buy Qualcomm for a whopping $130 billion…

Read More

How Google's 'Moonshot' Could Benefit Industrial Markets

By: Kayla Matthews    10/30/2017

The term "moonshot" encapsulates the spirit of technological achievement: an accomplishment so ambitious, so improbable, that it's equivalent to sendi…

Read More

After Cisco/Broadsoft, Who's Next for M&A?

By: Doug Mohney    10/27/2017

Cisco's trail of acquisition tears over the decades includes the Flip video camera, Cerent, Scientific Atlantic, Linksys, and a couple of others. The …

Read More