Verizon E-mail is Down for the Count - This Time It is Personal

By

Verizon’s e-mail service has been crippled since early this morning. Here is what the company has to say about all of this on their website as of 3 p.m. EDT.


Source

Needless to say, since you can’t talk to somebody about the problem, that is all we know publicly.

As somebody with a personal Verizon e-mail account I can tell you that since early this morning until about 2:30 p.m. EDT I had no service. I first noticed it when I tried to send an e-mail from my smartphone and was informed that my login information was invalid. I then attempted to go to my account via webmail. I successfully logged onto Verizon.net and could access all of my services except e-mail, which came back with a gobbled error message. 

My first response was my e-mail login info had been corrupted, so I changed by password on the Web version and my smartphone. No luck. I would like to be able to tell you that when I did get service back at 2:30 EDT this was a case of no harm no foul. Unfortunately, such is not the case. All of my sent and stored messages are gone off their server. Guess it was a good thing I downloaded everything to Outlook last night.

Here is what others have experienced as this is written (click for larger images).


Source: 
www.isitdownrightnow.com


Source: Twitter under Verizon e-mail outage

For those of you who have followed the multiple articles I have written on the spate of recent outages that have hit Microsoft, Google, Twitter, Intermedia, etc., you are going to find my frustration about having a lack of information on the web and the inability to talk to somebody a broken record. However, it is one whose repetition is important. It seems that nobody in the telecom or tech industry understands how to keep customers informed when bad things happen.

Without an explanation as to why the e-mail servers have been malfunctioning, it would be foolish to speculate as to whether this is systems failure, human error or whether Verizon is in the midst of a cyber attack. This would include trying not to jump to the conclusion that this is reprisal for Verizon’s involvement in the NSA scandal where leaker Edward Snowden’s first leaks fingered the company as cooperating with the intelligence community on gathering phone records of U.S. citizens.

Obviously we will wait for further clarification from Verizon as to what happened. In the meantime, for those of you who have suffered during what is now a prolonged outage, all I can say is that I feel your pain and hope you off-loaded you mail to your PC. 

Check back with us as details become available.




Edited by Alisen Downey
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE
Related Articles

Enhancing Cybersecurity Measures for Modern Businesses

By: Contributing Writer    7/2/2025

Cyberattacks are rising, and businesses of all sizes feel the pressure. Small companies often think they're too small to be targets. They aren't. Hack…

Read More

Lessons Learned from Enterprise Oracle Cloud Migrations

By: Contributing Writer    7/1/2025

Switching to Oracle Cloud can feel daunting. Security risks, unexpected expenses, and performance troubles often turn what seems like an effortless up…

Read More

Protecting Business Assets with Smarter Security Frameworks

By: Contributing Writer    7/1/2025

Protecting your business is more challenging than ever. Cyber threats are increasing every day. Hackers target small and large businesses alike, searc…

Read More

Emerging Trends in Technology and Their Impact on Future Innovations

By: Contributing Writer    7/1/2025

Technology is changing faster than ever. Business owners often struggle to keep up. What's trending today might be outdated tomorrow. Falling behind c…

Read More

Tech Podcast Award Winners Bring Excitement and Enthusiasm to a Range of Important Tech Topics

By: TMCnet Staff    6/18/2025

Tech Podcast Award winners produce engaging, informative, and often entertaining content, bringing valuable insight from industry front lines to the e…

Read More