TMC's Techfast newsletter for Thursday, January 7, 2015:

In a saturated market, the key to success is stealing customers from the competition.

CGI’s VP of Global Communications Sector, Mobility & IoT, Rene Sotola, discusses the current tech market and offers insight about the upcoming  session “Customer Experience and Telco 2.0” at ITEXPO.

Effective selling takes more than just reaching out.

Lead management is huge and data tracking is necessary. t takes so much more today to win customers and land a contract.

Broadcom brings the goods to CES: 5G Wi-Fi chips.

Broadcom takes new 5G Wi-Fi portfolio to CES to show off what it says is, “the world's fastest 4x4 5G Wi-Fi MU-MIMO chip for home gateways and STBs.”

Alcatel-Lucent Shanghai Bell gets a new CEO.

In “Comings and Goings” news, Alcatel-Lucent has appointed Luis Martinez-Amago as the CEO of Alcatel-Lucent Shanghai Bell – which is it’s flagship company in China.

Baby Boomers will get the most benefit from remote monitoring technologies.

As technologies in healthcare advance, timing is perfect since the aging Baby Boomer population is one already familiar with mobile devices and can transition easily into relying on them for care.

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