Mae Kowalke

Mae Kowalke is a TMCnet contributor. She is Manager of Stories at Neundorfer, Inc., a cleantech company in Northeast Ohio. Mae has more than 10 years experience in journalism, marketing and communications, and has a passion for new tech gadgets. She holds a bachelor’s degree in communications from Thomas Edison State College.


Latest Articles

Time-Trapped? Why Israel Still Faxes So Heavily 01/27/2015
Legal Questions Surround the TCPA in 2015 01/26/2015
Enterprise Apps Must Follow Their Consumer Counterparts Closely 01/22/2015
How Can Businesses Use Speech-to-Text Messaging? 01/21/2015
The Evolving Uses of Text Messaging 01/21/2015
Accessible Software Licensing Benefits Everyone 01/21/2015
Why Japan Still Loves the Fax 01/21/2015
South Africa Poised for VoIP Growth 01/21/2015
VoIP is an Easy Way to Help the Environment 01/21/2015
Data Center Interconnect Evolves for an Expanded Role in the Enterprise 01/20/2015
Predictive Dialers Offer New Help for the Publishing Industry 01/19/2015
Business Trends Favor WFO, According to New Report 01/16/2015
How to Handle that Angry Customer on Social Media 01/16/2015
VoIP is a Game-Changer for Mobile Workers 01/16/2015
IVR is Not Just for Fortune 500 Companies 01/16/2015
Five Factors for Better Call Center Planning 01/16/2015
Companies Must Defend Customer Culture, or Pay the Price 01/16/2015
Good Customer Service Starts with Effective Big Data Use 01/16/2015
New Zealand Makes a Big Push for Nationwide Ultra-Broadband 01/14/2015
Route Reflection a Good Example of How NFV Can Help the IP Edge 01/14/2015
Welcome to the 21st Century: Making Fax Mobile 01/12/2015
Class Recordings Can Help E-Learning Providers Differentiate 01/09/2015
Transformation will Abound in 2015 01/08/2015
Mobile UC Set to Grow, But UX Needs to be Minded 01/08/2015
The Cloud Can Make Changing Offices Easier 01/08/2015
How to Make Sense of the Many Cloud-Based Contact Center Offerings 01/08/2015
Don't Forget that Chat Must be Recorded, Too 01/08/2015
The Value of Corporate Social 01/06/2015
Making the Move to Paperless Starts with Little Steps 01/05/2015
Operators Must Evolve Their IP Mobile Core-and Soon 01/05/2015
About Time: Predictive Dialers are Moving to the Cloud 01/05/2015
Is it Better to Start a Biz or License the Idea? 12/31/2014
Learning Marketplace Company Shows How to Nurture Employee Collaboration 12/31/2014
Mobile Services Revenue Slows, but Mobile Broadband on a Tear According to Analysts 12/31/2014
Visual Development Platform Speeds Up App Development 12/30/2014
Are Firms Finally Moving Email to the Cloud? 12/30/2014
The Value of Corporate Social 12/30/2014
Taking the Pain out of International Mobile Calling 12/30/2014
Making the Jump to Selling the Cloud 12/30/2014
Harnessing Big Data Means Real-Time Analytics on More than Just SQL 12/30/2014
Why Choose a Hosted Predictive Dialer? Reasons Abound 12/30/2014
Where Autodialers Stand in the Courts at the Start of 2015 12/29/2014
Keeping Information in the Workflow 12/29/2014
Smart Cities Mean Smart Networks 12/29/2014
One Size Does Not Fit All for Public Safety Moving to Ultra-Broadband 12/29/2014
NFC-based Mobile Payments Set to Reach $130 Billion by 2020, Predicts Strategy Analytics 12/29/2014
Give Yourself a Break for the New Year with Three Business Processes 12/24/2014
NFC-based Mobile Payments Set to Reach $130 Billion by 2020, Predicts Analysts 12/24/2014
Contact Centers Adjusting to More Complex Customer Questions 12/24/2014
The Early Drawbacks of VoIP No Longer Make Sense 12/24/2014
Is Your Phone System Ready for the Holidays? 12/24/2014
Why a Happy Customer Equals a Cost-Effective Call Center 12/22/2014
Traffic Analysis Takes the Guesswork Out of Telecom Spend 12/22/2014
The Value for Operators of Network-Based Malware Detection Systems 12/22/2014
Professional Services Can Greatly Simplify SDH Maintenance 12/22/2014
When Fax-over-IP Came to the Rescue 12/22/2014
Why Let Others Handle Customer Support When You Can Do it Better? 12/19/2014
How to Ensure Good HR Data Quality 12/17/2014
Hire Employees During the Holidays? Absolutely! 12/17/2014
Up Your Game: Bring Web Analytics to Contact Center Calling 12/17/2014
Finding: Healthcare Contact Center Agents Need Extra Training 12/16/2014
Questions To Ask When Selecting a VoIP Provider 12/16/2014
Trends Show Rise of Cloud-based Call Recording, Quality Assurance Apps 12/16/2014
Options for MSOs Migrating to IMS 12/15/2014
Smart Government Starts with a Shared Wide Area Network for All Agencies 12/15/2014
The Key to a Paperless Office is One Step at a Time 12/15/2014
New Jersey Congresswoman Crushed the Vote with Savvy Tech Use 12/15/2014
Workforce Management Software Can Benefit from the Cloud 12/12/2014
BPA Quality Contributes to Growth in Call Monitoring Market 12/11/2014
Focus on Data, Not Systems, for More Effective Data Management 12/11/2014
Make This Year's Office Party One to Remember with the Right Tech 12/11/2014
Google Brings the Fight to Enterprise Video Conferencing 12/11/2014
UK Mortgage Broker Shows Why Updating Technology is a Must 12/09/2014
Simplifying Multi-Layer Network Optimization is No Easy Matter 12/08/2014
Why Enterprise IT Organizations Must Become Mobile VoIP Providers 12/08/2014
Cloud-Based Predictive Dialers: Sensible for Today's Business 12/08/2014
Reports: Real Time Communications and Mobile Contributing to Rise of Online Holiday Shopping 12/06/2014
Choosing a VoIP Switch for Your Small Business: Benefits and Considerations 12/05/2014
Call Recording Helps Businesses Re-Focus on Customer Service 12/04/2014
'Tis the Season for Vacations: Business VoIP Can Help 12/04/2014
Distributed IP Network Architectures Prove Highly Beneficial in Emerging Markets 12/04/2014
ISI Telemanagement Solutions Recognized for Call Accounting Solution 12/02/2014
What to Expect from an Enterprise Predictive Dialer 12/01/2014
Why You Need (and Will Use) Fax in 2015 12/01/2014
Call Accounting Can Simplify Complex Telecom Tracking 11/26/2014
REVE's iTel Data Backup a Must for Existing Customers 11/26/2014
NJ Man Sues Chase for 'Willful' Disregard of the TCPA 11/26/2014
Call Tracking Will Change Advertising Yet Again 11/24/2014
Putting Good Customer Experience into Practice 11/24/2014
History Shows the Durability of Fax Technology 11/24/2014
Not Just Any SDN Solution Will Maximize Value of NFV 11/24/2014
Do You Know Your Customer Effort Score? 11/24/2014
Liberal Policies Make Bahrain a Great Place for VoIP Business 11/24/2014
Intel Execs: 'The Data Center Will Stabilize the Company' 11/24/2014
WebRTC is Bigger Than You Think 11/24/2014
Apple Support for WebGL Will Push Its Use 11/21/2014
Tire Retailer Shows the Value of UC Fault Tolerance 11/20/2014
Why One Virtual PBX Provider is on a Roll 11/20/2014
Why Every Software Producer Needs Good Entitlement Management 11/20/2014
App Revolution is Changing How Enterprise Software is Licensed 11/20/2014