TechZone360 Contributors

Ed Silverstein Info

Ed Silverstein is an award-winning reporter and editor, who has written for newspapers, national business magazines and online news sites. He has covered technology, business, legal issues, national politics and several other topics. He received a master’s degree in public administration from Harvard.

 

Latest Articles

08/29/2014 Conference Call Services Make Telecommuting Possible
08/28/2014 Satisfied Customers Will Promote Company's Products, Services
08/28/2014 US Carriers Compete with Unlimited Data, Texting Plans
08/28/2014 Viber Challenging Traditional Texting Options
08/28/2014 Healthcare Workforce Management Systems Market Likely to See Major Jump
08/27/2014 Opengear Sees 50 Percent Sales Growth as it Celebrates 10th Anniversary
08/25/2014 Remain 'Culturally' Aware When it Comes to Lead Generation
08/25/2014 Consider the Many Benefits of Switching to the Cloud to Manage Software Licensing
08/25/2014 Orlando Utilities Commission, Customers Both Benefit from Unify IVR Tech
08/22/2014 Fiber Optic Tech Improves Communications in Minnesota
08/22/2014 Australian Consumers Vent more online about Poor Customer Experiences
08/21/2014 Emergency Call Centers Send Help Where it's Needed in Alabama
08/16/2014 WebRTC Solutions Week in Review
08/16/2014 Call Recording Week in Review
08/15/2014 Comings and Goings: New CEO for MTN SA
08/15/2014 Customer Support Should Include Omnichannel Options
08/15/2014 FCC Requiring All Wireless Carriers to Support Text-to-911 by End of Year
08/15/2014 LTE Broadcast May Be Key Solution to Meet Increasing Demand for Mobile Data
08/14/2014 Network Early, Use VoIP Tech from the Start Before Opening a Business
08/13/2014 UNICOM Doubles Massachusetts Facility Due to Increasing Business
08/08/2014 Utah County Emergency Alert System to Include VoIP System Users
08/08/2014 Wheelings & Dealings: BroadSoft Acquires SDD
08/08/2014 VoLTE Standardization May Be Needed for Critical User Adoption in Europe
08/08/2014 Businesses Cannot Sell Successfully with Questionable Data
08/08/2014 Tips on How to Leave a Lasting Impression in Telemarketing Calls
08/08/2014 More Hiring Underway at Michigan Call Centers
08/08/2014 'Line' App Increasingly Captures the World's Attention
08/08/2014 Survey: Enterprise Mobile IT Spend Is Increasing
08/04/2014 Videotion Demonstrates How Conversation Can Take Place with Many Options
08/01/2014 Priologic, Pioneer in WebRTC, Offers New Products
08/01/2014 Vidyo Teleconferencing Includes WebRTC Option
08/01/2014 Weemo Allows for Easy, Quick Addition of Real-Time Video
08/01/2014 WebRTC Improves Patient Healthcare as Seen in Demo
07/25/2014 Microsoft Grows into Dominant Unified Communications Vendor
07/25/2014 Beware of Call Monitoring Software Restrictions
07/25/2014 Does the Internet of Things Have Right Focus?
07/25/2014 Hosted Phone Systems Provide Efficient Emergency Communications
07/25/2014 SIP Trunking Provides Unique Savings
07/25/2014 Q'ligent's Vision Offers Analysis, Monitoring for Linear TV
07/25/2014 Hosted IP PBX Provides Benefits for the Flexible Employee, Manager
07/25/2014 Workforce Optimization Essential for Hosted Contact Center Vendors
07/25/2014 Enterprise Software, Services Important for Microsoft
07/25/2014 Pennsylvania Courthouse May Get More Video/Audio Technology
07/25/2014 Growth in Speech Technology Market Seen Coming from Tech, Apps and VoIP
07/24/2014 Study Finds More Residential Customers Opting for VoIP
07/24/2014 CounterPath Gets Patent for Mobile Network-Based Authentication
07/21/2014 Consumers, Business Customers Say 'Wow' Over Wow!
07/18/2014 Videotion Provides a Lively Conversation with Real-Time Communications
07/18/2014 Voxbone WebRTC Option Now in Beta Version
07/18/2014 Verint Customers Find Out What Their Customers are Saying on the Web
07/18/2014 Call Recording Can Improve Marketing for PBX Vendors
07/18/2014 ABI Research Predicts Changes in LTE Chip Demand for Mobile Devices
07/18/2014 UNICOM Global Acquires solidDB from IBM
07/17/2014 Avoid Costly Disruptions with Fault Tolerance
07/16/2014 Integra to Acquire World Communications
07/14/2014 Mitel Tops in Total PBX/IP-PBX Extensions Market in Western Europe, EMEA
07/11/2014 Use Rexcheck When Viewing Properties in Florida
07/11/2014 Consider Using Virtualized Desktops
07/11/2014 Mistakes Plague Connecticut's State Insurance Exchange
07/11/2014 Tennessee's Cumberland Medical Center Selects DataMotion Direct
07/11/2014 Scaling and Proper Maintenance of VDI
07/11/2014 Wheelings & Dealings: Cisco Acquires Assemblage
07/11/2014 Businesses Looking Ahead for Collaboration Technology
07/11/2014 WebRTC Phone from AudioCodes Selected by Interactive Intelligence
07/10/2014 Wheelings and Dealings: WiLAN Acquires Patents from Memory Company
07/10/2014 Arkadin Total Connect Launched as a Hosted Service
07/10/2014 U.S. Pressures China on Tech Trade Issues
07/10/2014 Windows Likely to See Boost in PC Shipments in 2015
07/10/2014 Pexip, Enabling Technologies Initiative Expands Lync Functionality
07/05/2014 M2M Evolution Week in Review
07/03/2014 Virtual Contact Center Provides Flexibility at Princeton
07/03/2014 GM Voices Becomes Genesys Partner
06/30/2014 Media Processing Options Available with WebConnect JAVA
06/27/2014 Verizon Selects Amplidata Himalaya Storage Architecture
06/27/2014 Avere Helps Customers Find Savings as They Move to the Cloud
06/27/2014 Axis Communications Continues to Provide Technology as More Organizations Adopt the Cloud
06/27/2014 CiRBA Offers Higher Density, Lower Risk in Operating Environments
06/27/2014 Challenges Remain in Moving to the Cloud
06/27/2014 More Info Released About Intel's 'Knights Landing' Processors
06/24/2014 Close to 10 Percent Drop Seen in HPC Server Market During Q1
06/24/2014 Bango Provides App Store-Quality Payments to Select Digital Merchants
06/24/2014 Longmont Fiber Network Construction Phase Starts in August
06/23/2014 Wireless Application Service Provider Market in South Africa Poised to Jump
06/20/2014 Issues with Mobile Software Licenses Could Lead to Legal Challenges
06/20/2014 UC Tech Fits the Needs of Satellite Offices
06/20/2014 Is Verizon Releasing Sony's Xperia Z2 Smartphone with VoLTE Support?
06/20/2014 Rankings Listed to Help Pick Correct SIP Trunk Provider
06/20/2014 Texas Instruments Introduces SimpleLink Wi-Fi Platforms for IoT Applications
06/19/2014 BlackBerry Outperforms Analysts' Projections for Q1
06/19/2014 Verizon Continues Fiber-Optic Installation in New York City: Likely Will Miss June Deadline
06/19/2014 AbacaRx Aids Patient Access to Doctors about Medical Marijuana Use
06/19/2014 New Version of Adobe Digital Publishing Suite Introduces New Options
06/16/2014 Real-Time Translation Will Help Expand Capability of Microsoft Lync UC Environments
06/13/2014 Toshiba's New Hybrid Premises, Cloud Networking Solution Provides Many Benefits for Business Communications
06/13/2014 HP Helion Network Launched to Benefit Service Providers, Technology Partners
06/13/2014 Huawei's Enhanced GSM-R System Passes Independent Compliance Test
06/13/2014 Sonus Networks, Biggest Sequential Revenue Gain for eSBC Market during Q1
06/13/2014 Fortinet, Certes Join Blue Orbit SDN & NFV Ecosystem
06/12/2014 Business Communications Is Increasingly Dynamic, Marked by 'Unified Interactions'
06/10/2014 Help Ensure Enterprise Regulatory Compliance with Voice Recording