Telenor Denmark Integrates Gintel Switchboard Technology into Its Pure Mobile Solution

By Madhubanti Rudra April 28, 2011

Gintel AS, a leading provider of value added service applications to network operators and service providers announced the selection of a custom version of its leading virtual switchboard application by Telenor Denmark. In a press release, Gintel revealed that the application is being used by Telenor Denmark for a new enterprise hosted telephony offer.

Last month Telenor Denmark launched its Pure Mobile Solution. Based on Gintel’s Mobile switchboard technology, the solution provides its small and medium enterprise customers with advanced inbound call management capabilities.

Gintel’s switchboard technology is leveraged to manage inbound traffic to users of a Telenor Pure Mobile solution. Fully integrated with the company directory the switchboard allows presence or absence information to be displayed. External contacts can also be included for the purposes of computer telephony integration (CTI). It also provides rich functionality for main number call management.

The Pure Mobile Solution’s switchboard service allows the enterprises to manage all incoming main number calls through an advanced user interface. Calls can be transferred to extensions, placed on hold and valuable statistical reports can be generated, bringing advanced call management solutions to enterprises without the need for capital investment.

Being entirely browser-based, mobile switchboard is easy to deploy, configure and manage. Built on AJAX and the Google Widget Toolkit (GWT), the solution is devoid of any local software and can be accessed via any suitable browser and Internet connections.

“Inbound call management is an essential element of our Pure Mobile solutions and we wanted to be able to offer our clients the most advanced solution available. We worked with Gintel to create something uniquely adapted to our offer and our market. We want to achieve significant competitive differentiation and Gintel has helped us meet our goal,” Lars Bo Christiansen, product manager for Telenor Denmark, commented in a statement.

A couple of months back, Gintel announced the launch of the new Easy Virtual PaBX Entry Level edition, which company officials describe as “a turnkey Mobile and IP Centrex product allowing operators to launch hosted PBX services for mobile, fixed and convergent networks.”

Madhubanti Rudra is a contributing editor for TechZone360. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

TechZone360 Contributor

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