Lessons Learned from Startup 2012: Have the Guts to 'Pivot'

By

Opening the Business Insider’s Startup 2012 event this morning at the New World Stages right off of Times Square in New York City was Jason Goldberg, CEO of Fab.com, the alarmingly successful start-up business based on the simple notion of “good design.”

In a sit-down interview with the Business Insider’s CEO and Editor-in-Chief, Henry Blodget, Goldberg revealed how he “pivoted from failed concept to the world’s fastest-growing startup,” quite literally as that notion headlined his talk.

Goldberg revealed some of his personal business secrets that sounded quite basic to those in the audience who have not had the fortune of captaining a successful startup. “If you can’t get your friends to use [your product] then you can’t expect the rest of the world to use it,” he noted to begin. Well, duh, right? But what happens when that initial product you had doesn’t work anymore?

A business decision-maker has to be invested in rethinking his or her product, intimated Goldberg. This idea of rethinking, revisiting your original brilliant product idea, and then “pivoting” to create something anew can be daunting and downright terrifying for most CEOs or presidents of companies, no matter the size. Yet it is a vital part of business progress later reemphasized by Arianna Huffington in her interview with Blodget.

“If you make a bold decision, you make it once, and you go for it,” said Goldberg. “One big piece of advice: You can’t iterate your way to a business model. You have to rethink your business. Go walk in the woods, go out to dinner, go spend time to think and say ‘What are we doing here?’ And if it’s not working, come up with something else.”

Fab.com had 10 employees last year at this time, and now it has 165. That explosive example of growth is a result of Goldberg’s internal pivoting and redesigning, as well as an example of the demand for his product.

“We went to designers before we launched the site and said, ‘We want to build the best place in the world to sell design products.’ And the designers said, ‘If you have the audience, we have the products,’” said Goldberg. The designers out there who had these great products ready to show the world were itching for a community in which to do so. Fab.com pounced.

With the explosion of the mobile scene as well, Goldberg now has to plan for exponential growth. “How do we go from 5 or 6 million users to 10 – 12 million users to 30 million users?” he asked. “How do we build a lifetime value for customers?” He indicated that his business is an “emotional” one backed up by numbers, but wants to drive the business to the point where customers think Fab.com when they think of design.

Having just launched in 16 countries across Europe, Goldberg seems to be on the right track. 




Edited by Stefanie Mosca
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

TechZone360 Managing Editor

SHARE THIS ARTICLE
Related Articles

8 Underrated Features of Your Mobile Device You Probably Didn't Know About

By: Contributing Writer    11/21/2023

It is easy to get lost in all the new phone releases when multiple happen yearly. Consequently, most new functions go unnoticed because people do not …

Read More

Navigating the Launch: A Step-by-Step Guide to Bringing Your Product to Market

By: Contributing Writer    11/15/2023

Embarking on the journey to bring a new product into the marketplace is an exhilarating adventure that blends the thrill of innovation with the meticu…

Read More

Running MySQL on AWS: Step by Step

By: Contributing Writer    11/15/2023

MySQL on AWS is the deployment of the MySQL database system on Amazon Web Services (AWS) cloud platform. MySQL is one of the most popular open-source …

Read More

4 Easy Responsive Image Techniques

By: Contributing Writer    11/15/2023

Responsive images are a fundamental component in responsive web design. They adapt to the size of the user's screen, delivering the best user experien…

Read More

5 Types of Documentation Tools and How to Choose

By: Contributing Writer    11/9/2023

Documentation tools are specialized software applications designed to help you create, manage, and publish digital documents. These tools are essentia…

Read More