TMC's Techfast newsletter for Wednesday, December 17, 2014:
Telecom Company Accidentally Takes Down Internet in NH, VT
Routine maintenance effort goes very wrong; customers vexed.
Web Analytics See Expanded Role in the Contact Center
All that data is pure gold to marketers.
Hire People During the Holidays?
It makes more sense than you might think.
Report Foresees Strong Growth for C-RAN Architecture Market
Projected number is $10 billion by 2018.
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