TMC's Techfast newsletter for Wednesday, January 7, 2015:
To Engage Employees, Ask the Right Questions
From the Department of ‘Duh’: Asking what’s wrong might help make it right.
Anti-Terrorism Measures Thwarted by VoIP Messaging Apps
Cheap calls are tough for security forces to intercept.
Finding : Mobile Apps Key for Human Services Help
Technology to aid those frustrated getting needed help.
Merger Promises Better Customer Service is Coming
Analytics seen as key to better value.
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