Adaptive & Intent-Based Networking • AIOps • The Future of Work
Today is an exciting day. It’s the day TMC is launching not one, but three unique events... and you’re all invited.
Welcome to The New Intelligence.
These events are all about how businesses and service providers, and their customers, can benefit from artificial intelligence and machine learning. They’ll run Jan. 30 through Feb. 1 at the Broward County Convention center in Fort Lauderdale, Fla.
Our new Adaptive & Intent-Based Networking event was created to address the fact that networks need to change to contend with evolving security threats, complexity introduced by software-based instances and virtualization, the growing data deluge, and the need for better performance and faster troubleshooting and service turn-up.
These factors call for networks that are more intelligent, policy-driven, and programmable. Such advanced networks enable businesses and service providers to more quickly introduce new initiatives, features, and services; keep networks up and running more reliably; and use artificial intelligence and machine learning to automate tasks, understand what’s happening on their networks and connected applications and service, and deliver better overall performance and business outcomes.
TMC’s AIOps event will provide a deeper dive into how artificial intelligence and machine learning can help ensure application performance, network performance, and security.
It will focus specifically on AI for IT operations platforms. Such solutions build and improve upon application performance monitoring, network performance monitoring, and diagnostic tools.
“AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension to service desk and automation over the next five years,” Gartner says, adding it expects 40% of all large enterprises to combine big data and machine learning to support and partially replace monitoring, service desk, and automation efforts by 2022.
The new The Future of Work event will explore how artificial intelligence and machine learning can improve business communications, collaboration, contact center and customer service, and marketing and sales experiences and initiatives.
“AI helps customer service agents complete repetitive, predictable tasks – or takes them over,” says Forrester. “Instead of replacing agents, AI will enhance their skills and allow them to move beyond routine tasks like collecting and reporting information, to customer interactions requiring deeper insight and analysis.”
IDC estimates 40% of digital transformation initiatives will use AI by 2019. It also forecasts 75% of enterprise applications will use AI by 2021.
So, if you want to learn more about how you can grow your organization and address business challenges using AI- and ML-powered solutions, we welcome you to join us in Florida.
If you have a new AI- or ML-powered solution you want to share with the world, please let us know. We’re here to help spread the word.
As always, if you have a great idea about how we can work together to provide attendees with valuable information on what’s happening with AI and ML, and what it means to them and their businesses, you’re in luck. We’ve just opened our Call for Speakers and we want to hear from you.
“AI is this century’s electricity,” notes a recent MIT Sloan Management Review report, “the technology that will power everything.”
TMC’s Adaptive and Intent-Based Networking, AIOps, and The Future of Work events will generate conversation, education, networking and business opportunities for anyone who wants to be part of The New Intelligence.
Executive Editor, TMC
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