The Future of Work • Adaptive & Intent-Based Networking • AIOps
TMC recently announced the launch of three new artificial intelligence events under the banner of The New Intelligence. The New Intelligence events will take place Jan. 30 through Feb. 1 at the Greater Fort Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida.
Those events include:
I recently spoke with TMC’s Executive Editor Paula Bernier to learn more.
What is The New Intelligence?
The New Intelligence is the umbrella brand for a trio of new events.
These events will provide information and analysis on communications and networking solutions that leverage artificial intelligence, machine learning, natural language processing, and related technologies. They will explain how that can help businesses and communications service providers drive new revenue, become more efficient, and produce better results for themselves and their customers.
It’s still early days for AI and ML, but many solutions based on these technologies are here today. Such solutions can help businesses be far more productive and customer-centric, and assist communications service providers and other network operators to better address cybersecurity challenges, data and video traffic growth, quality control and resource utilization, time to market, and more.
Tell us about The Future of Work.
The Future of Work is one of three unique events under The New Intelligence umbrella.
The Future of Work provides TMC with a specialized educational and exhibit platform to explore how AI and ML can improve business communications, collaboration, and conferencing within organizations to drive efficiency and better outcomes.
The Future of Work also will address how AI, ML, and natural language processing can improve contact center and customer service, and marketing and sales experiences and initiatives. Amazon has led to way in providing customers with personalized experiences and quick service – that has conditioned customers to expect more from businesses.
Now, other businesses are working to figure out how they, too, can use advanced technologies to attract new customers, keep and grow existing ones, and drive efficiency.
What can we expect at the Adaptive & Intent-Based Networking event?
The Adaptive & Intent-Based Networking event was created to address the fact that networks need to change in light of the changing landscape. That’s true whether the entity operating the network is an enterprise or SMB, or a service provider offering cloud-based applications and services, connectivity, managed services, or whatever else.
Networks that are more intelligent, policy-driven, and programmable can enable businesses and service providers to more quickly introduce new initiatives, features, and services; keep networks up and running more reliably; and use artificial intelligence and machine learning to automate tasks, understand what’s happening on their networks and connected applications and service, and deliver better overall security, performance, and business outcomes.
What will The New Intelligence’s AIOps event cover?
AIOps will focus specifically on AI for IT operations and related platforms. Such solutions build and improve upon application performance monitoring, network performance monitoring, and diagnostic tools.
This is an important new product category, because AIOps helps organizations contend with the complexity of today’s networks and applications. There’s simply no way humans can do it alone, so AIOps solutions provide the tools they need to ensure application performance, security, quick troubleshooting and resolution, and visibility into important events and trends.
How are The New Intelligence events different than other AI events?
AI can be applied to just about anything, so many conference organizers have built events that aim to be all things to all people. The New Intelligence events are more targeted. These new TMC events focus specifically on how AI can come into play in connected business scenarios to drive better results and new efficiencies for the organizations that use them, and for the customers of those organizations.
How do The New Intelligence events relate to ITEXPO?
The Future of Work, Adaptive & Intent-Based Networking, and AIOps will focus specifically on solutions and challenges related to using artificial intelligence, machine learning, and natural language processing to improve business communications/collaboration/conferencing, customer experience, marketing and sales, networks and connected applications, cybersecurity, configuration and provisioning, troubleshooting, and more.
Where can people get more information about The New Intelligence –and The Future of Work, Adaptive & Intent-Based Networking, and AIOps events?
You can get more information at the event websites:
How can people who have great ideas for educational sessions at The New Intelligence events share those ideas with you?
People who want to suggest sessions and speakers should send those ideas by July 31. They can do so via this link.
What other opportunities are there to participate?
Group Editor-in-Chief, TMC
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