The inaugural event will provide insight for Contact Center, Marketing and Sales professionals to benefit from the power of Artificial intelligence
Trumbull, CT— August 27, 2018 – TMC today announced the conference program for The Future of Work Expo being held January 30 – February 1, 2019, at the Greater Fort Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. The three-day event will focus on how artificial intelligence and machine learning can improve business communications, collaboration, contact center and customer service, and marketing and sales experiences and initiatives. The Future of Work Expo is part of The New Intelligence, which includes a robust exhibit floor, powerful keynotes, case studies, unique panels and presentations, special events, networking opportunities and much more.
“AI and related technologies will completely transform how knowledge workers; HR, marketing, sales, and support teams; and others communicate, collaborate, and interact with one another, with customers and prospects, and with their partners,” said Paula Bernier, TMC Executive Editor and event chair. “The Future of Work Expo will bring together experts in these fields who can help us understand the benefits and challenges of artificial intelligence, machine learning, and natural language processing; who will discuss what’s in the pipeline; and who will demonstrate solutions on this front that are available today.”
The conference program includes:
- AI 101 - Understanding the Basics for Communications
- Using AI & ML to Predict Behavior, Drive Conversion
- Keynote Presentation by FixStream
- AI & The Job Market
- The Human Future of Machine Intelligence
- Improving Meetings & Collaboration with AI
- Reimagining the Employee Experience in an Age of AI
- The Future of Hiring (Or, How AI is Enabling the HR Revolution)
- Keynote Presentation by Google Cloud - Machine Learning and Team Communication
- Keynote Presentation by Coredial
- How to Drive Contact Center Improvement with AI
- AI & Next-Level Digital Marketing
- From VoIP to the New Voice
- IDEA Showcase: Startup Pitch Networking Event & Reception
- Cognitive BPM – The New Wave in Business Process Management
- AI, AR/VR & the Future of Work
- Proactive Engagement to Deepen Customer Engagement
Conference session and speakers are updated daily.
Questions regarding speaker opportunities should be sent to Dave Rodriguez at 203-852-6800 x146 or Paula Bernier at 203-852-6800 x114.
Registration is open and early bird rates are in effect. For questions on registration, exhibiting, sponsorship, or advertising packages contact [email protected] .
For the latest Future of Work Expo news, updates and information follow us on Facebook and Twitter, @TheNewIntell .
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Edited by Erik Linask