New Survey Analyzes AIOps Adoption, Opinions

By

A new study indicates that 68 percent of IT decision-makers at companies with 500 or more employees have experimented with AIOps tools. And 73 percent are using AIOps to get greater insights into system alerts.

These decision-makers consider automation (74 percent); expedited mean-time-to- resolution (66 percent); and anomaly detection (58 percent) as the three primary drivers of AIOps adoption.

Survey participant views varied on the most important aspects of AIOps solutions. Sixty-three percent said ease of deployment and orchestration are most important. Sixty-two percent answered intelligence, or knowledge capture. Fifty-three percent said consumability via dashboards. And 40 percent said support for hybrid cloud environments.

OpsRamp commissioned the study. Gartner conducted it. The research firm surveyed 120 IT decision makers as part of the effort.

Survey data about system alerts indicated that 51 percent said as many as half of incidents are recurring. And 48 percent said their current alert volumes are too noisy, too high, or both.

“The survey data matches what we’re hearing from customers,” said Mahesh Ramachandran, vice president of product management at OpsRamp. “Enterprise IT operations professionals are overwhelmed with alerts. And they’re challenged to distinguish between legitimate signals and loud but harmless noise. We know from the survey data that even a relatively small reduction – up to 25 percent – in the number of alerts received by IT operations teams would be considered a success in terms of a company’s AIOps strategy. With innovations like OpsRamp’s AIOps inference engine for smarter alert correlation, we think this is well within the bounds of being achievable.”

You can learn more about AIOps at AIOps Expo. This new event from TMC will take place Jan. 30 through Feb. 1 in Fort Lauderdale, Fla.




Edited by Maurice Nagle

Executive Editor, TMC

SHARE THIS ARTICLE
Related Articles

Technology has fueled the growth of the e-Sports industry

By: Special Guest    7/28/2021

Participation in e-sporting betting activities has been on the rise, and technology is the main driver of growth in this industry.

Read More

Widely Used Wireless Technologies for IoT Applications

By: Special Guest    7/28/2021

The Internet of Things is a common term in the tech world; however, it is rarely heard among the general population. Although we are all impacted and …

Read More

Why Should One Work On Increasing The Followers On Social Media?

By: Special Guest    7/28/2021

The world today relies on digital ways of life. People are more into social media. A few years ago, social media was just a place to connect and keep …

Read More

Robotic Arm- What They Are, the Different Types Available and Their Pros and Cons

By: Special Guest    7/28/2021

Robotic arms, also called industrial robots, are also referred to as mechanical arms. These are devices whose functionality is the same as that of hum…

Read More

How The Pandemic Has Impacted The Software Development Industry

By: Special Guest    7/27/2021

There are several ways the pandemic has impacted the software development industry. Since the COVID-19 outbreak, many software development enterprises…

Read More