New Survey Analyzes AIOps Adoption, Opinions

By

A new study indicates that 68 percent of IT decision-makers at companies with 500 or more employees have experimented with AIOps tools. And 73 percent are using AIOps to get greater insights into system alerts.

These decision-makers consider automation (74 percent); expedited mean-time-to- resolution (66 percent); and anomaly detection (58 percent) as the three primary drivers of AIOps adoption.

Survey participant views varied on the most important aspects of AIOps solutions. Sixty-three percent said ease of deployment and orchestration are most important. Sixty-two percent answered intelligence, or knowledge capture. Fifty-three percent said consumability via dashboards. And 40 percent said support for hybrid cloud environments.

OpsRamp commissioned the study. Gartner conducted it. The research firm surveyed 120 IT decision makers as part of the effort.

Survey data about system alerts indicated that 51 percent said as many as half of incidents are recurring. And 48 percent said their current alert volumes are too noisy, too high, or both.

“The survey data matches what we’re hearing from customers,” said Mahesh Ramachandran, vice president of product management at OpsRamp. “Enterprise IT operations professionals are overwhelmed with alerts. And they’re challenged to distinguish between legitimate signals and loud but harmless noise. We know from the survey data that even a relatively small reduction – up to 25 percent – in the number of alerts received by IT operations teams would be considered a success in terms of a company’s AIOps strategy. With innovations like OpsRamp’s AIOps inference engine for smarter alert correlation, we think this is well within the bounds of being achievable.”

You can learn more about AIOps at AIOps Expo. This new event from TMC will take place Jan. 30 through Feb. 1 in Fort Lauderdale, Fla.




Edited by Maurice Nagle

Executive Editor, TMC

SHARE THIS ARTICLE
Related Articles

Coding and Invention Made Fun

By: Special Guest    10/12/2018

SAM is a series of kits that integrates hardware and software with the Internet. Combining wireless building blocks composed of sensors and actors con…

Read More

Facebook Marketplace Now Leverages AI

By: Paula Bernier    10/3/2018

Artificial intelligence is changing the way businesses interact with customers. Facebook's announcement this week is just another example of how this …

Read More

Oct. 17 Webinar to Address Apache Spark Benefits, Tools

By: Paula Bernier    10/2/2018

In the upcoming webinar "Apache Spark: The New Enterprise Backbone for ETL, Batch and Real-time Streaming," industry experts will offer details on clo…

Read More

It's Black and White: Cybercriminals Are Spending 10x More Than Enterprises to Control, Disrupt and Steal

By: Cynthia S. Artin    9/26/2018

In a stunning new report by Carbon Black, "Hacking, Escalating Attacks and The Role of Threat Hunting" the company revealed that 92% of UK companies s…

Read More

6 Challenges of 5G, and the 9 Pillars of Assurance Strategy

By: Special Guest    9/17/2018

To make 5G possible, everything will change. The 5G network will involve new antennas and chipsets, new architectures, new KPIs, new vendors, cloud di…

Read More