New Survey Analyzes AIOps Adoption, Opinions

By

A new study indicates that 68 percent of IT decision-makers at companies with 500 or more employees have experimented with AIOps tools. And 73 percent are using AIOps to get greater insights into system alerts.

These decision-makers consider automation (74 percent); expedited mean-time-to- resolution (66 percent); and anomaly detection (58 percent) as the three primary drivers of AIOps adoption.

Survey participant views varied on the most important aspects of AIOps solutions. Sixty-three percent said ease of deployment and orchestration are most important. Sixty-two percent answered intelligence, or knowledge capture. Fifty-three percent said consumability via dashboards. And 40 percent said support for hybrid cloud environments.

OpsRamp commissioned the study. Gartner conducted it. The research firm surveyed 120 IT decision makers as part of the effort.

Survey data about system alerts indicated that 51 percent said as many as half of incidents are recurring. And 48 percent said their current alert volumes are too noisy, too high, or both.

“The survey data matches what we’re hearing from customers,” said Mahesh Ramachandran, vice president of product management at OpsRamp. “Enterprise IT operations professionals are overwhelmed with alerts. And they’re challenged to distinguish between legitimate signals and loud but harmless noise. We know from the survey data that even a relatively small reduction – up to 25 percent – in the number of alerts received by IT operations teams would be considered a success in terms of a company’s AIOps strategy. With innovations like OpsRamp’s AIOps inference engine for smarter alert correlation, we think this is well within the bounds of being achievable.”

You can learn more about AIOps at AIOps Expo. This new event from TMC will take place Jan. 30 through Feb. 1 in Fort Lauderdale, Fla.




Edited by Maurice Nagle

Executive Editor, TMC

SHARE THIS ARTICLE
Related Articles

How A USB Duplicator Helps The Work Place

By: Special Guest    12/9/2019

As a computer-less digital device, the USB duplicator allows a non-technical operator copy massive amounts of data with information to other blank fla…

Read More

Aruba 2020 Predictions in Key Technology Areas

By: Special Guest    12/3/2019

As we approach the end of 2019, Jacob Chacko, Regional Business Head - Middle East, Saudi & South Africa (MESA) at HPE Aruba, gives an insight into ma…

Read More

3 Traps to Avoid When Launching Your eCommerce Business

By: Special Guest    11/29/2019

Launching your own eCommerce store sounds appealing on many fronts. You get to work from the comfort of your computer, pick your own hours, and work o…

Read More

By 2022 Apple Proposes for VR and AR Gaming Headsets with Glasses Later

By: Special Guest    11/25/2019

As per the people familiar with either the project, Apple focuses on a variety of augmented-based virtual-reality applications underpinned by some rev…

Read More

5 Must-Use WordPress Plugins for eCommerce Sites

By: Special Guest    11/25/2019

WordPress has long been considered the go-to platform for anyone looking to build their own eCommerce website, but building a WordPress website isn't …

Read More