The Importance of DEI in the Workplace

By

Diversity, equity and inclusion, or DEI, has been around for 60 years since the birth of equal employment opportunity and affirmative action in the 1960s. Equitable employers are able to create diverse and inclusive workplaces where employees can share unique perspectives, respect one another's individual needs and reach their full potential without barriers

During the past few years, though, it has come into greater focus due to cultural awareness, demographic shifts and current events.

“When the Goerge Floyd incident happened, an employee of mine made a Facebook post, and I had no idea of the fear she was going through, specifically for her son,” said Adam Edwards, CEO at Telarus. “My concern was that an employee was feeling that fear.”

Edwards was part of a panel discussion moderated by Brandon Knight, Vice President, Advanced Solutions, Contact Center at Telarus, at ITEXPO 2022.

Today, DEI is needing to go beyond training modules, mentorship programs and new policies. It actually has to be put into practice. A company can be inclusive by saying they provide the required mentorship programs, but they need to have actual practices in place. Practicing DEI daily will enable workers to take that mindset out of the office, making an impact within the community.

“The inclusion programs you have at your organization goes home,” said Kelli McMillan, Director, Global partners, Five9. “It goes to grocery stores. We need to span out more into our communities.”

In addition to addressing current issues, DEI and allyship initiatives also improve the bottom line. McKinsey reports that the most diverse companies outperform their less diverse counterparts by as much as 36%.

“On my team, I have two women, a Latina and woman of color. I have two men, one is white and one is a man of color,” said Quismet Fernandez-Sanchez, director, partner sales, Comcast Business. “We are an amazing team. We rely on each other. When I am not around, they don’t need me at all. This is what the future should be.”

Ronnell Richards, president, Ronnell Richards LLC and Business & Bourbon, agreed saying that it is proven teams will be more productive if they are more diverse, bringing in more revenue.

Regardless of their organizations or roles, the panelists agree that DEI initiatives will be critical to organizations’ success going forward and the sooner businesses prioritize them, the sooner they will create better, more cohesive, and more productive workplaces.




Edited by Erik Linask
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

TechZone360 Editor

SHARE THIS ARTICLE
Related Articles

Choosing the Best Wireless Headphones: Features and Considerations

By: Contributing Writer    7/18/2024

Wireless headphones have become increasingly popular due to their convenience and versatility. Whether you're looking for a pair for commuting, exerci…

Read More

Choosing the Right Magento Developers for Custom E-commerce Development

By: Contributing Writer    7/8/2024

AI advancements and the ever-changing SEO landscape have thrown many online retailers into a loop. The causes for closing shop often were the constant…

Read More

ZeroGPT.com: Revolutionizing Content Creation and Management

By: Contributing Writer    7/8/2024

In the ever-evolving digital landscape, the role of artificial intelligence in content creation and management has become increasingly significant. Ze…

Read More

Exploring the Vital Differences Between Night Vision and Thermal Optics

By: Contributing Writer    7/3/2024

While both thermal and night vision lenses are necessary for seeing in the dark, they have different functions and ways of working. Night vision optic…

Read More

Optimising Industrial Processes With Advanced Analytical Solutions

By: Contributing Writer    6/28/2024

Optimising industrial processes is essential for enhancing efficiency, reducing costs, and ensuring sustainability. Advanced analytical solutions play…

Read More