TechZone360 Contributors

Peter Bernstein Info

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.

 

Latest Articles

08/21/2014 What To Do When Your Customer Experience is Unsatisfactory
08/20/2014 Why Now is the Time to Deploy Unified Communications (UC)
08/20/2014 Ballmer Bids Fond Farewell to Microsoft Board
08/20/2014 Interactive Intelligence PureCloud Ups the Ante in Customer Experience and Collaboration Solutions
08/20/2014 Interactive Intelligence PureCloud Ups the Ante in Customer Experience and Collaboration SolutionsInteractive Intelligence PureCloud Ups the Ante in Customer Experience and Collaboration Solutions
08/19/2014 Understand the Options for Securing Hadoop
08/19/2014 Meeting Software Licensing and Entitlement Management Back Office Integration Challenges
08/19/2014 Mom 'Ignore No More' app for Teenager Responsiveness Goes Viral
08/18/2014 ITEXPO Highlights the Changing Role of IT
08/16/2014 Contact Center Solutions Week in Review
08/16/2014 Next Generation Communications Week in Review
08/15/2014 StartupCamp9 Judges and Audience Split on Winner
08/15/2014 OpenDaylight Means Opening SDN and NFV for Business
08/13/2014 Asterisk and FreePBX: It Takes a Community
08/13/2014 ITEXPO: CIOs Explain Where We Are, Where We're Going
08/12/2014 Meeting Software Licensing and Entitlement Management Back Office Integration Challenges
08/11/2014 Provisioning in Cisco Unified Communications Manager Made Simple
08/09/2014 Next Generation Communications Week in Review
08/09/2014 Contact Center Solutions Week in Review
08/08/2014 Gemalto to Acquire SafeNet as Security Industry Becomes Latest Active M&A Sector
08/06/2014 Now for Something Completely Different, GOOD NEWS! WebRTC Works Just Fine
08/06/2014 The Billion User Name and Password Combo Heist-Have We Reached a TRUST Tipping Point?
08/06/2014 Licensing Live! 2014-Software Monetization in an Always On/All-ways Connected World
08/05/2014 Interactive Intelligence Contact Center Software Integrated with New Version of CallScripter App
08/05/2014 Cisco 2014 Midyear Security Report Highlights Weak Links
08/05/2014 Interactive Intelligence Reports Q2 2014 Results- Keeps Eyes on the Long-Term Prize
08/05/2014 Gatwick Airport Moving Ops to the Cloud Highlights Cloud Testing
08/04/2014 What it Takes to Deliver a Superior Customer Experience
08/04/2014 Cloud Virtualization Licensing and Entitlement-Getting Out of the Bind
08/02/2014 Contact Center Solutions Week in Review
08/02/2014 Next Generation Communications Week in Review
07/31/2014 Oracle-Sponsored Survey Finds Enterprises Expect to Boost Mobile-Related IT Expenses
07/31/2014 Helping ISVs Monetize Software Through Flexible Licensing and Entitlement Management
07/31/2014 Apigee, SAP Announce OEM and Reseller Agreement for API Management
07/30/2014 Two SafeNet Surveys Show It is Pretty Ugly Out There Regarding Data Breaches
07/29/2014 ABI Research Puts Alcatel-Lucent at #1 in Small Cells and Broadcom Leading in SoC Rankings
07/29/2014 California Association of Realtors Enhances Responsiveness with Interactive Intelligence
07/28/2014 SAP Expands Mobile Secure with Mobile Applications Management Component
07/28/2014 Unified Communications: All Grown Up with Someplace to Go
07/28/2014 Alcatel-Lucent and Telefonica Bring Network DVR Services to Movistar Customers in Spain
07/28/2014 Wearable Tech: The Dawning of the Age of Digital Utilitarianism
07/26/2014 Contact Center Solutions Week in Review
07/26/2014 Next Generation Communications Week in Review
07/24/2014 Contact Centers in Africa-Engaging Citizens and Engine for Economic Development
07/24/2014 Interactive Intelligence INTERACTIONS 2014 Draws 2,200-Plus Attendees from 42 Countries
07/24/2014 COLA Relies on Interactive Intelligence
07/21/2014 Verizon Upgrades FiOS to Two Lanes with Same Speeds in Both Directions
07/19/2014 Contact Center Solutions Week in Review
07/19/2014 Next Generation Communications Week in Review
07/18/2014 Google Consumer Smartphone Litigation and the Future of Virtual Real Estate
07/17/2014 Microsoft Goes Soft on Nokia Acquisition with Major Layoffs Coming
07/17/2014 Esri Tapestry Segmentation System Provides New Insights into America's Changing Population
07/17/2014 Social Media Customer Care, Analytics Pay Big Dividends
07/16/2014 Philadelphia Lawyers Look to Hosted Unified Communications to Unify Locations
07/16/2014 Oracle Expands its Marketing Technology Ecosystem
07/16/2014 Oracle Expands its Marketing Technology Ecosystem
07/16/2014 Strained Bedfellows? Apple and IBM Team to Create Business Transformation Mobile Apps
07/16/2014 Report finds Complexity is the Enemy and Simplicity the Friend for U.S. Federal Agencies
07/16/2014 SAP and Esri Help Customers with Real-Time Geospatial Context
07/15/2014 SAP Survey Reveals Insurers Want ICT Infrastructure for Speed and Agility
07/14/2014 Survey Finds Millennials Expect a Consistent Customer Experience Everywhere and All the Time
07/14/2014 Social Media Takes on Greater Call Center Importance
07/14/2014 Eleven Big Software Licensing and Monetization Trends
07/12/2014 Contact Center Solutions Week in Review
07/12/2014 Next Generation Communications Week in Review
07/11/2014 Now is the Time for Large Enterprises to Move Hosted Unified Communications (UC)
07/11/2014 Accenture Report Highlights How Customer Experience is Transforming B2B Selling
07/11/2014 Social Media Takes on Great Call center Importance
07/11/2014 Why Social Media Customer Care and the Use of Social Analytics Matters
07/10/2014 Have Wireless Only Households in US Peaked?
07/10/2014 BidPal Wins Interactive Intelligence Contact Center Customer Experience Makeover Contest
07/10/2014 Comings and Goings: Interactive Intelligence CMO Joe Staples to Depart Company
07/10/2014 Mocana Atlas Platform Covers all of the Enterprise Secure Mobility Pain Points
07/09/2014 Vodafone Selects Alcatel-Lucent as Global Reference provider of LTE Metro Cell Technology
07/09/2014 FreeWave Primed to Capitalize on Fast-Growing Industrial M2M Market
07/07/2014 Challenges ISVs Face Adopting to Next Generation Enterprise Software
07/07/2014 Large Enterprises are Benefiting from Hosted Unified Communications
07/05/2014 Contact Center Solutions Week in Review
07/05/2014 Next Generation Communications Week in Review
07/03/2014 UK Retailers Not Optimizing Omni-channel for Improving Customer Experiences
07/03/2014 UK Retailers Falling Short on Improving Customer Experience
07/03/2014 Jibe Mobile Enables joyn Consumer Services Launch in Eastern Europe
07/03/2014 Jibe Mobile Enables joyn Consumer Services Launches in Eastern Europe
07/02/2014 Study Finds UK Retailers Falling Short on Omni-channel Use to Improve Customer Experiences
07/02/2014 Do You Need a C-level for Customer Experience Management?
07/02/2014 SafeNet Introduces Cipher Partner Program to Help Asia-Pacific Partners Transform Data Security
07/01/2014 MeritTalk Study Finds Improved Copy Data Management Could Save Federal Government Billions
07/01/2014 How Licensing is Transforming Software Packaging into a Win-Win for ISVS and Customers
06/30/2014 Interactive Intelligence Placed in Gartner Leaders Quadrant for Contact Center Infrastructure
06/30/2014 AudioCodes on a Roll with WebRTC
06/28/2014 Next Generation Communications Week in Review
06/28/2014 Contact Center Solutions Week in Review
06/27/2014 Contact Center Solutions Week in Review
06/27/2014 PSCU to Open New Michigan Contact Center
06/27/2014 Oracle WebRTC Pioneers Recognized at WebRTC Conference & Expo IV
06/27/2014 Beefing Up Contact Center Solutions: The Importance of Partnering
06/27/2014 Omni-Channel? A Definition of Terms Please!
06/26/2014 Beefing Up Contact Center Solutions- the Importance of Partnering
06/26/2014 Poll Shows Challenges of Saving Mobile Device Data for Litigation, Regulatory Issues
06/26/2014 Aereo Decision by US Supreme Court Throws Digital Rights into 'Cocked Hat'