TechZone360 Contributors

Peter Bernstein Info

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.

 

Latest Articles

11/22/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Aspect Software and Nice Systems
11/22/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Inmarsat and GreenTouch
11/21/2014 Aspect Software Declares War in Workforce Optimization Market
11/21/2014 Ozonetel Integrates CloudAgent with Zoho CRM
11/21/2014 LiveVox Data Center to Bring Cloud Contact Center Capabilities to Canada
11/21/2014 Contact Centers Join the Fight-JITC Certifies T-Metrics Contact Center on Microsoft Lync 2013
11/21/2014 Fully Engaging Patients with Doctors, Nurses, and Facilities to Enable Better Healthcare
11/21/2014 TouchPoint One Upgrades Acuity Cloud Contact Center Performance Management Software
11/20/2014 Alcatel-Lucent and Inmarsat Partner for Development of the first EU Aviation Network
11/20/2014 Accounts Receivable Fiscal Year-End Checklist-Making a List and Checking it Twice
11/20/2014 Wheelings & Dealings: Qualfon Acquisition of Center Partners get nod as Small-Market Deal of Year for 2014
11/20/2014 GreenTouch Innovations Reduce Energy Consumption in Wireline Access Networks by 46 percent
11/20/2014 Managing the Customer Experience- 'Hold on I'm Coming' is Not an Answer
11/20/2014 City of San Antonio Leverages Customer Mobile and Open311 Cloud Framework to Mobilize Citizen-Centric Government
11/20/2014 Italian pasta master Group Rummo Installs Italtel Embrace WebRTC
11/20/2014 Interactive Intelligence adds NCBS as Elite Partner for Saudi Arabia
11/20/2014 NICE Systems Joins FIDO Alliance to Help Shape Customer Authentication Standards
11/19/2014 Dot Hill High Capacity Ultra56 AssuredSAN Hybrid Storage Array Launched
11/19/2014 Tiscali Updates Indoona App and Leverages WebRTC
11/19/2014 Nominating Committee for 2015 Novarica Research Council Impact Awards Announced
11/19/2014 CoolIT Systems Shows Off Direct Contact Liquid Cooling Solutions for HPC Servers and Data Centers
11/19/2014 Kofax to Improve Claims Processing for General Insurance and Asset Management Provider
11/19/2014 TELUS Launches Two Cloud Services for Collaboration and Contact Centers
11/19/2014 Bell Labs President Marcus Weldon Outlines Network 2020 Vision
11/19/2014 Alcatel-Lucent Edge Service Router Provides High Performance Aggregation in Compact Form Factor
11/18/2014 SafeNet's Five Lessons Learned about Data Security
11/18/2014 Carrier Wi-Fi Market to Hit $3 Billion in 2018
11/17/2014 It Appears the End is Near for WebRTC Video Codec Wars
11/15/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Nice Systems and Bright Pattern
11/15/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Net Neutrality
11/14/2014 Converged Technology Professionals Receives ShoreTel Customer Satisfaction Award
11/14/2014 Brazil's AES Eletropaulo Finds NICE Real-Time Solutions Electrify Customer Experiences
11/14/2014 Interactive Intelligence Formally Introduces Jeff Platon as New Chief Marketing Officer
11/14/2014 NewVoiceMedia Partners with idio to Transform Sales and Service Performance
11/14/2014 3CLogic and Envision Partner on Enhanced Workforce Optimization for Contact Centers
11/14/2014 BTI Systems Selected by CyrusOne for Metro Cloud and Data Center Connectivity
11/14/2014 Big Switch and Dell Announce SDN/Open Networking Fabric Solution for Hyperscale Data Centers Now Shipping
11/14/2014 The Benefits of Outsourcing Accounts Payable Processes
11/13/2014 Alcatel-Lucent CEO Michel Combes Highlights Shift of Gears -'Back in the Game to Win'
11/12/2014 Marketing Matters: Three Cs Support the Alcatel-Lucent Shift Plan
11/12/2014 Nuage Networks Extends SDN Benefits to Branch Offices
11/12/2014 Alcatel-Lucent Virtualizes Entire IP Edge Routing Portfolio in Key NFV Acceleration Move
11/11/2014 Microsoft Becoming Productivity-centric May Miss the Mark
11/10/2014 'Net Neutrality'- another Voice Heard, President Obama
11/10/2014 Google's Opinion on Mobile Usability
11/08/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Infonetics and Thales
11/08/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Sprint, Enghouse
11/07/2014 NetFortris Adds PCI-Compliant Credit Card Security, Skills-based Routing to Contact Center Solution
11/07/2014 Avaya Includes Prognosis Trial with Every Avaya Aura Communication Manager Order
11/07/2014 VimpelCom's Beeline Picks Amdocs to Boost Customer Satisfaction
11/07/2014 Sprint Highlights Importance of Customer Care Amid Layoffs
11/07/2014 Enghouse Interactive Mobile IVR Navigator
11/07/2014 Kofax, Visa Remove Friction in B2B Payments in Asia Pacific Region
11/07/2014 DSCI Recognized as UCaaS Market Leader by Wainhouse Research
11/07/2014 Aetna to Acquire Insurance Exchange Technology Provider bswift
11/07/2014 Wheelings and Dealings: Zipmark to Acquire WorkingPoint
11/06/2014 TantaComm and Teleopti Combine on New Workforce Optimization Solution
11/06/2014 Customer Journey: SAP Finds Americans want Shared Values and Personalized Brand Experiences
11/06/2014 Researchers Issue Warning on WebRTC Security Challenges
11/06/2014 Insurers Not Ready for Internet of Things (IoT) says Report
11/06/2014 Top 10 Technology Trends for 2015
11/05/2014 Infonetics says Carrier SDN and NFV Ready for Takeoff, Market to reach $11 billion by 2018
11/05/2014 Cisco Global Cloud Index Forecasts Explosive Growth of Data Center Traffic
11/05/2014 EXL Integrated Accounts Receivables Management Solution for Working Capital Optimization
11/05/2014 Cisco Connected World Technology Report Looks at the Future of Work
11/05/2014 Vectra Networks Report Reveals What Attackers Do Once Bypassing Perimeter Defenses
11/04/2014 iPhone 6 Users Switch 4G Voice Calls-'Try It You'll Like It!'
11/04/2014 Aruba Networks Personalizes Onsite Mobile Experiences
11/03/2014 UK Insurer iG04 Partners Enhances Customer Interactions Capabilities
11/03/2014 Thales and Alcatel-Lucent Sign Partnership Deal to Transfer Cybersecurity Services Activities
11/03/2014 Interactive Intelligence Q3 Earnings-Cloudy is a Good Thing and New CMO Announced
11/03/2014 Life Management Services-SugarCRM helps VetAdvisor Show the Way
11/03/2014 Customer Experience Investments to be Enterprise Priority for Next Five Years says Forrester
11/01/2014 Next Generation Communications Week in Review: Alcatel-Lucent Closes Enterprise Unit Sale
11/01/2014 Contact Center Solutions Week in Review: Charges for Speaking to Agent is Bad Trend
10/31/2014 On How to Avoid Challenges and Added Costs of Open Enrollment Period for 'Obamacare'
10/31/2014 Getting Ready for the Holiday Rush-The Role of Customer Experience Transformation
10/30/2014 When it comes to Contact Center Agents 'Mind the Gap'
10/30/2014 Dialing for Votes
10/30/2014 Mushroom Networks Unveils Truffle V, a WAN Orchestrator on VMWare
10/29/2014 SafeNet Research and Ponemon Institute Find IT is Losing the Battle on Cloud Security
10/29/2014 Alcatel-Lucent Closes Enterprise Sale to China Huaxin
10/29/2014 WebRTC : Opportunities and Challenges
10/28/2014 CIOs and CFOs say Delays in Digital Transformation Projects Hurt their Organizations
10/28/2014 The Personalization of Patient Care
10/28/2014 FTC Says AT&T Misled Consumers with 'Unlimited' Data Promises
10/27/2014 Just When You Thought the Airline Customer Experience Couldn't Get Worse
10/27/2014 The Costs and Benefits of Hosted Unified Communications
10/27/2014 A Reasonable Facsimile Remains Mission Critical
10/25/2014 Contact Center Solutions Week in Review: Interactive Intelligence Lync Integration
10/25/2014 Next Generation Communications Week in Review: NFV on OpenStack
10/24/2014 VCE Now Under EMC Control-Breaking Up is Easy to Do?
10/24/2014 Coriant Enterprise End-User SDN Service Trial and New SDN Solutions Portfolio
10/24/2014 IBM and Microsoft Join Forces on Hybrid Cloud
10/24/2014 No Missing Links with Interactive Intelligence Lync Integration
10/24/2014 Microsoft Articulates How it Wants to be Cloud Provider of Choice
10/23/2014 Battling Bots and Winning
10/23/2014 Auto Insurance Telematics Poised for Explosive Growth
10/23/2014 Allscripts and ScriptSave Partner on Prescription Savings Program
10/23/2014 Licensing Live! Makes the Case for Licensing Agility Now