Elance-oDesk Relaunches as Upwork, Unveils New Freelance Talent Platform

By: Peter Bernstein    5/5/2015

One of the things we in the technology industries are keenly aware of and focused on goes under the generic appellation, "the changing nature of work.…

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Carly Fiorina For President: Why She May Be the Best Candidate for the Job

By: Rob Enderle    5/4/2015

Let's start out by saying I was anything but a huge fan of Carly Fiorina when she was CEO of HP, but everything is relative and I've come to look at m…

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Social Media, Context and the New Face of Threat Intelligence

By: Tara Seals    5/4/2015

Conventional network defense tools such as intrusion detection systems and anti-virus focus on the vulnerability component of risk, with incident resp…

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Multinational Corporations Demand More from Their Telecommunication Providers

By: Joe Rizzo    5/4/2015

Over the last several years, there have been many changes in the way corporations work and run their businesses. One department that has seen a lot of…

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Cisco Board Names Chuck Robbins Next CEO; John Chambers to Become Executive Chairman

By: Peter Bernstein    5/4/2015

Three years ago Cisco CEO John Chambers said that his successor would be named within the next 2-4 years. Right on schedule, the Cisco Board of Direct…

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Redefining Mobile Data Management

By: Special Guest    5/4/2015

The consumerization of IT has brought together two very powerful forces: mobility and cloud. Either of these two represents a major shift on their own…

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Happy Internet Independence Day?

By: Peter Bernstein    4/30/2015

For those who might be unaware, today marks the 20th anniversary of the 1995 decision to privatize the Internet in the U.S. Hence, this date has gaine…

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Retail Wi-Fi: ROI is Closer Than It Appears

By: Erik Linask    4/29/2015

About this time last year, my column in CUSTOMER spoke to the movement of customer experience into the realm of the networks and IT groups. Almost a y…

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Russian Cargo Freighter to Space Station Broken on Launch

By: Doug Mohney    4/29/2015

Yesterday's launch of a Russian Progress cargo freighter to the International Space Station (ISS) went very badly, leaving the vehicle in the wrong or…

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Qualcomm Automotive: You May Want to Live in Your Next Car

By: Rob Enderle    4/28/2015

This week I'm at Club Autosport in San Jose for the Qualcomm Automotive coming out party. Today they'll be sharing what they are doing to make your ne…

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Verizon Shows Support for Nepal Earthquake Victims

By: Dominick Sorrentino    4/27/2015

As international aid agencies and NGOs gear up to help the victims of the 7.8-magnitude earthquake that struck Nepal on Saturday, claiming more than 3…

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Survey Shows Business Executives and IT Leaders Disagree on Future of Enterprise Tech Investing

By: Peter Bernstein    4/27/2015

Perception can become reality, and this is not necessarily good news. This is particularly true during times of major change, which we are currently e…

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Comcast-TWC Demise Points to Online Video's Ascendency

By: Tara Seals    4/27/2015

Comcast may have called off its $45 billion megamerger with Time Warner Cable, but the legacy of what that means for the FCC's policy for online video…

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How Solar Investments Will Change in 2016

By: Anna Johansson    4/27/2015

The solar industry has been of particular interest to consumers, businesses, and technology developers over the course of the past decade or so. Solar…

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Nevada: Silver State to Tech Center

By: Doug Mohney    4/24/2015

Silver was the primary mineral mined in Nevada when it was admitted to the union in 1864, earning it the slogan of "The Silver State." Times changed, …

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Comcast, Telecoms Need to Clean Up Their Own Houses

By: Doug Mohney    4/24/2015

Big telecom mergers just don't fly these days, but it took Comcast 14 months and at least $237 million spent in 2014 to figure it out it couldn't buy …

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Creating a Smarter Network Infrastructure for the Connected World

By: Special Guest    4/24/2015

The need to be connected to the 'smarter world' is ever increasing with the rise in the number of mobile devices. LTE is now a global reality for mill…

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Major League Baseball's Sports Analytics Deliver Next-Gen Stats

By: Bob Wallace    4/24/2015

Get your next-gen stats here! Major League Baseball Advanced Media (MBLAM) this week launched "next-generation" stats league-wide that it hopes will c…

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My Neighbor and Your Enterprise Data Privacy: They're Not as Unrelated as You Think

By: Special Guest    4/23/2015

If you give your house key to your neighbor, he has the opportunity to snoop around through your vinyl album collection. That has lessons for enterpri…

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Google's New Wireless Service: Big Bang or No Big Thing?

By: Dominick Sorrentino    4/22/2015

The highly anticipated wireless service from Google becomes a reality today, as the Wall Street Journal has confirmed the release of what may or may n…

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OTT TV Market Expectation: Four Years, Fourfold Growth

By: Steve Anderson    4/22/2015

The term "over-the-top" may not be immediately familiar when applied to television-some here might even think it's a reference to content that's too z…

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Fraud or Breach? Questions to Ask Before Calling in the Cavalry

By: Special Guest    4/22/2015

"Fraud" and "breach" are two words that no merchant wants to hear in relation to their business. Confusing fraud for a breach-or assuming they are the…

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Twitter Takes on Direct Messaging

By: Dominick Sorrentino    4/22/2015

There are some things that cannot be said in 140 or fewer characters. For this reason, Twitter offers a direct messaging option that allows users to c…

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The Future According to Microsoft: Universal Communications

By: Erik Linask    4/21/2015

The world is changing. Business used to be straightforward - you create or produce something, then you market and sell it. There was always some level…

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Google's New Changes Promote Sites Working Well with Mobile

By: Steve Anderson    4/21/2015

For many website operators out there, the phrase "Google algorithm changes" is the kind of thing that leaves a cold chill in the pit of the stomach. I…

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Applying Marketing Tactics to Fraud Detection

By: Special Guest    4/21/2015

Forty-two percent of merchants who support online channels are reporting an increase in fraud, which costs them $2.69 in fees per dollar of fraud. Lar…

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Augmented Reality Hits the Road: Jaguar vs. Mini

By: Rob Enderle    4/20/2015

Earlier this year Jaguar announced they were working on an augmented reality system for their cars, and last Sunday BMW's Mini organization-using Qual…

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FM Radio in Norway Gone After 2016

By: Steve Anderson    4/20/2015

If the headline sounds shocking, it's likely because FM radio has been a technological staple for decades. We turn to it for news, weather reports, an…

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Verizon FiOS Makes the First Real Move Toward A La Carte

By: Tara Seals    4/20/2015

The move to a la carte television-where customers choose what networks to have in their subscription packages-has been a hot topic for a couple of yea…

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Drunk on Authenticity

By: Special Guest    4/20/2015

Millennials are drinking. That in and of itself might come as a shock to those of us a bit more long in the tooth. While the older end of generation X…

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Sprinting Toward Productivity with WPaaS

By: Erik Linask    4/20/2015

The workplace is changing before our eyes. It is no longer about a physical environment. Getting up and going to work in the morning no longer means p…

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Relationship, Retention, and Revenue in the Fitness Industry

By: Special Guest    4/17/2015

The first time I ran a marathon I was unprepared. I was 23, had a full-time job, and didn't want to give up my social life on weekends to recover from…

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March Madness: The All-Important 'Missing' Stat

By: Bob Wallace    4/17/2015

March Madness 2015 was a success in terms of many metrics including ratings, ad revenue, audience size and live stream volume - all of which should co…

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European Union Files Antitrust Suit Against Google

By: Joe Rizzo    4/16/2015

After years of investigation and three attempted settlements, Google is facing formal antitrust charges. The EU's former competition commissioner, Joa…

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Nokia Acquisition of Alcatel-Lucent is Confirmed

By: Peter Bernstein    4/15/2015

It turns out that the characterization of talks between Nokia and Alcatel-Lucent yesterday as being "advanced" and "critical" were true. The two telec…

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Enterprise Security Trends that Will Rule 2015

By: Special Guest    4/15/2015

From 3D printers that can replicate the intricate details of the human heart to wearable technology that tracks everything from blood pressure to inco…

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Project Fi and Nova: Google's Secret Plan to Take out the iPhone and Dominate Cell Phones

By: Rob Enderle    4/15/2015

I ran into an interesting piece over on the somewhat obscure site "Android Police" this week by Cody Toombs. It looks at a secret Google program calle…

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Just How Important Are Customer Experiences?

By: Special Guest    4/15/2015

In 2015, mature markets like North America and Western Europe saw Internet penetration exceed 80 percent (with the United States nearing 90 percent). …

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Is Nokia the Endgame of the Alcatel-Lucent Shift Plan?

By: Peter Bernstein    4/14/2015

Alcatel-Lucent (ALU) and Nokia have confirmed that they are in discussions for the Finnish company to buy its French rival. And, while valuation of Al…

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Facing Digital Cannibalism, Operators Can Consider Mobile-TV Ad Approaches

By: Tara Seals    4/14/2015

While digital consumption of TV content continues to grow, advertising is following suit. Analyst group Forrester predicts that digital spending will …

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Sprint Unveils Plans for Home Delivery of Cellphones

By: Dominick Sorrentino    4/13/2015

Following the implementation of its "Cut Your Bill in Half Event!"-which started earlier this year and featured commercials of wireless customers usin…

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Ransomware Strikes Lincoln County Sheriff's Office; Sheriffs Pay Up

By: Steve Anderson    4/13/2015

It was only a week ago we found out that, when confronted with cybercrime, around 30 percent of victims would negotiate with attackers, offering payme…

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How to Recover When Hackers Invade Your Email

By: Special Guest    4/13/2015

Hacking is everywhere in the news these days, and for good reason: it is more prevalent and damaging than ever before. Just ask Anthem, the United Sta…

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Microsoft Expands Container Support with Stripped-Down Server OS

By: Joe Rizzo    4/10/2015

As technology evolves and continues to move forward all the supporting pieces need to do the same or they will fall by the wayside. Microsoft is one c…

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6 New Tech Startups Making A Splash

By: Drew Hendricks    4/10/2015

In a world where thousands of businesses are started every year, only a few actually make it big. There are plenty of success stories, especially in t…

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GrubMarket: Farm(ers Markets) to Table

By: Drew Hendricks    4/10/2015

Forget "urban farms"-that's low-tech compared to the likes of GrubMarket, which delivers all the goods of a farmers market directly to your doorstep. …

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The Collaboration Gap

By: Special Guest    4/10/2015

Perfect collaboration. Microsoft should do it; they claim they do. But the March 2014 issue of PCWorld magazine got it right: Neither Microsoft nor an…

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Wheelings & Dealings: LinkedIn Will Acquire Lynda.com

By: Joe Rizzo    4/9/2015

Today, April 9, 2015, LinkedIn announced that it was entering into an agreement to acquire lynda.com. This is a privately held online education compan…

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OTT and Broadcast: A Cord-Cutting Dilemma

By: Tara Seals    4/9/2015

Over-the-top (OTT) operators are proliferating-and offering consumers an ever-greater opportunity to cut the cord, i.e., to ditch their pay-TV subscri…

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Living, Learning, Working and Playing in the Digital Age

By: Special Guest    4/9/2015

We live in a Digital Age. Access to the Internet is now seen by most governments as a basic right for citizens, just like education. In 2009, France w…

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